4/10 Buruk
Mark
Bepergian bersama teman
8 Des 2024
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Not told there was a wedding on and only access from room to bar was through the wedding party reception room. We were told we had to go out the back door walk around the building and into the other door. 45 mile per hr wind and rain at time. Got there and bar was not serviced so had to go into wedding reception bar to het a drink. The log fire in the bar was filling the room with smoke. I reported it and they opened the outside door to vent the room. I pointed out they should put it out. Later went back to the bar for dinner as only room available to eat and the manager was again putting more wood on it. Other people in bar joined in with me and said they had headaches and room full of smoke. Eventually they agreed to let fire burn out but by this time we both felt ill. There was no other room to eat in due to wedding. The young staff were vere good with service but the reception desk staff was unrealistic expecting us to go outside in red weather warning. Not a great experience and very uncomfortable being forced to crash a wedding just to get a drink plus we were very under dressed for that.
Mark
Menginap 1 malam pada bulan Desember 2024