Hotel Hilton Hotels di Kota London

"A good Hilton property. Nothing flashy or exceptional in the physical facilities. Rooms small (but it's Europe!). Breakfast buffet was very good. Location is perfect for accessing sites- an average 30 min walk to sites and right by the riverwalk and the Eye. Close to the Borough Market for restaurants. Finally, John at the concierge was absolutely fabulous with his recommendations and overall guidance. Great guy. Others at the concierge need training from him!"

"Towel heater did not work. Apparently renovations done did not re-connect the hot water pipe that feeds the towel bar. The front desk sent the maintenance man three times. It wasn't until we were in the room when the nice maintenance man came and explained the problem."