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"Super staff very responsive they wants make you feel better than home."

"We booked Airport Kochi instead of Kochi Malabar by Reshmi Menon was amazing to arrange ammenties at Taj Malabar dinner reservations and sunset boat cruise n made our evening enjoyable Thank you Reshmi Menon excellent service "

"I had a lovely stay at this hotel - my room was large with a beautiful view of the pool, and the food was delicious. The staff were so courteous and helpful. I’d like to give special praise to Swaralaya - I was taken ill one day with an anaphylactic attack. By this point, I was alone, as the rest of the group I was travelling with had left. Swaralaya looked after me, calling an ambulance, and accompanied me to hospital. She stayed with me in the emergency room, and returned to visit me with fruit the next day. When I returned to the hotel, she helped me pack my suitcase. She was so calm and attentive, assisting me at a very difficult time."

"Good property "

"Very attentive and friendly staff. Room was very good and bathroom excellent. Slight issue with location of room which overlooked warehouse with trucks reversing constantly so alarms sounding most of the night. Will stay again but in a quieter room please!"

"Excellent customer service "

"The staff is very helpful, we enjoyed our stay here. It was our 25th anniversary and the staff made it special."

"Wonderful hotel and staff. Clean well appointed rooms and delicious meals. The views were breath-taking, the spa was incredible."

"My entire stay was perfect, the restaurant and room service was perfect. I also held my reception here and it was perfect. The staff was soooo sweet. Will definitely stay here again as my in laws don’t live too far! This hotel is perfect!! "