2/10 Sangat Buruk
Dan
16 Apr 2025
Stayed here for a few nights, spending most of the day in the city and only coming back to shower/sleep.
The property itself was fine. But they charged me an enormous fee for "loss & damage."
Customer service was unresponsive. I disputed with my credit card company, and they sent back a blurry image of a hole(?) in the wall as "evidence."
I don't know if it was another guest, or foul play from the staff, but now I'm out almost a grand because someone decided to take advantage of me and the hotel couldn't be bothered to hear my side of the story.
Stay at your own risk.
Dan
Menginap 4 malam pada bulan Februari 2025