6/10 Cukup Baik
Elise
Bepergian bersama teman
18 Feb 2025
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very much a 'get what you pay for experience' - the price and location were both fantastic. We booked a double room and arrived late on our first night. When we got to our room (first floor) I was very unhappy after the busy day and travel. The room was very clean but absolutely tiny, with only a small space down one side of the double bed to manoeuvre. There was a cupboard on the left of the double bed by the head space which clearly housed a water pipe or similar - everytime someone flushed or used their bathroom we'd hear the water rush by our heads. The noise from above and behind due to the staircase was unbelievable. It was so tiny we couldn't even open the suitcase, and the decor was shabby and dated. The bathroom was like an airplane toilet, tiny and plastic. After the first night I complained and to their credit, reception were very quick to get us moved into another double room, on the second floor. What a difference! This room had a bit more space around the bed, the decor was modern and fresh and the bathroom was lovely. I appreciate the staff going out of their way but was shocked that you can pay the same rate and get a completely different room experience. Unfortunately the issues with noise were exactly the same even after the move. I wouldn't stay again but it was fine for 3 nights.
Elise
Menginap 3 malam pada bulan Februari 2025