Serviced Apartment di Rwanda

"A very nice place to stay, right in the heart of Kigali’s Business Center. The staff were super friendly and welcoming. Thanks to Delphine, Rose and all other staff member for making my stay so amazing. I recommend this place and will not hesitate to stay at Tropical Plaza Apartment once in Kigali."

"Poor service "

"The property is strategically located in the heart of the city and accessible. It is quiet, clean and safe. The only drawback is that there is no elevator, access to the higher floors is quite a challenge. "

"1. manager knew nothing about Orbitz or our reservation 2. there was no toilet paper at all, we had to ask for it 3. Internet was down, I rebooted device (which was outdoors, but an indoor device) Internet was extremely unreliable even then. 4. no mention of breakfast We left the apartment and moved to a hotel, in spite of harsh cancellation terms."

"1. Several items missing on arrival: towels, rubbish bin, soap, toilet paper, coat hangers. 2. Toilet did not flush properly and was not fixed during stay. 3. Flat was not cleaned and rubbish not taken away. 4. Unable to gain access on day of arrival as nobody on duty despite being notified of late arrival. 5. TV was only connected on last day. 6. Some lights not working and were not fixed."