8/10 Bagus
Agnieszka
Bepergian bersama keluarga
23 Feb 2025
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is truly spectacular. If you're looking for a tropical getaway without traveling too far, this place offers an immersive experience with towering palm trees and lush, warm-climate plants throughout the property. The atmosphere makes you feel like you’ve been transported to Mexico.
The rooms are spacious, with large bedrooms and private terraces that provide a peaceful retreat. The hotel itself is vast, and it takes about a day to get familiar with the layout. Despite its size, it remains a quiet and relaxing place to stay.
Amenities are impressive, including a heated pool and two beautifully designed buffet restaurants. The upstairs bar is equally stunning, with stylish decor that enhances the ambiance. Fitness enthusiasts will appreciate the well-equipped gym, though it would be even better if it opened at 6 AM for early risers.
However, the food quality is inconsistent. While some meals, like the steaks, are excellent, other items—such as oil-soaked fries—miss the mark. The buffet food is often served cold, which is disappointing. The biggest letdown, though, was the cleanliness of the plates. On four out of five days, I encountered plates that were visibly dirty, making me hesitant to use them—something I wouldn’t expect at a hotel of this caliber.
Overall, the hotel has a lot to offer in terms of ambiance, comfort, and amenities, but improvements in food quality and cleanliness are needed to make it truly outstanding.
Agnieszka
Menginap 5 malam pada bulan Februari 2025