4/10 Buruk
Yevgeniy
Bepergian bersama teman
17 Jan 2025
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room was not clean. Dust everywhere. Room was lacking basic amenities like mini fridge or a coffee machine. Tea or coffee was available only till 10 and then you are on your own. Breakfast had extremely limited choices. When we suggested that either choice of the day we cannot eat we were told that unfortunately we cannot be accommodated and should seek breakfast elsewhere. We went in a quite cold week but not any extreme. The bathroom didn’t have any heating and it was extremely cold. I feel sorry for people who will stay the week after us as the temperatures are dropping. The bedroom had its historic charm but the bed was extremely high, steps on one side only and the mattress extremely bouncy and uncomfortable. AC unit was installed inside of the bedroom behind extremely flimsy door. Noise was unbearable. The staff was inattentive and ignorant. And all this was during off off season when the hotel was empty. The parking was the only positive thing.