2/10 Sangat Buruk
Ronald
2 Nov 2024
We were scammed at this hotel!! Do not book here!
When we arrived at the given location ( we received an email from the hotel to check-in at a different location) but the door was closed and nobody was there. We phoned the hotel twice and left a message. We than waited another 20 minutes and left, this to look for a different hotel. We than contacted Expedia, to explain what happened. We were told that we should have waited there and that there was no way to get our prepayment back. I am totally dissapointed in this hotel AND the expedia service. Gold member for more than 10 years, but unsure now if i will continue with them