Hotel Best Western di Union Square

"Amazing staff, from the front desk to the mechanic who fixed our shower. The room was so clean and beds were very comfortable. Only complaint are the thin walls/floors but that can't be helped."

"Everything was perfect "

"Consider how dirty and unpleasant most of the hotels in Brooklyn are, this one is neat and clean, but still not cheap for that kind of hotel. Rooms are very small, safe is not available. Refrigerator is for 1 plate, 3 cans. Front desk was extremely unexperienced, took a while to check us in, but overall all good. If you have a car, you should be ok. Don't count to get to public transit from this location"

"The staff is very nice and kind. The room was clean and the beds comfortables. The free breakfast and parking is a great plus. "

"I like the receptionist Linda is always so pleasant always has a smile and always so friendly. Anna, who is there on the weekends is wonderful too always so pleasant."

"Good enough to stay "

"The staff was super friendly and helpful. The hotel and the room was really clean. All in all it was a really great experience. "

"Not only was the water from the shower head going in ever direction because it was so gross from lack of cleaning, but there were 2 cockroaches found in the bathroom. The beds were comfortable, but since the bathroom was not clean I would have to question the cleanliness of the beds. I'm just glad this was a one night layover or I would have sought another place to sleep! I can't say too much for the staff as we only spoke with the front desk girl who was nice enough. Seriously, I'm not sure...