We reserved two rooms, and clearly requested two small dogs, but when we got there, the staff said that they did not allow dogs. So when I showed them my reservation and their statement online that they allowed pets, they told me that I needed to pay them $100 for the pets. While I was expecting that charge, they REFUSED to take that payment on my VISA, and insisted that we go to an ATM and give them cash. So, we did, and then they refused to give a receipt. Tax evasion? Probably.
Then, the next day when they were cleaning one of our rooms, we waited in the other room. The hotel manager banged on the door and started yelling at us that we cannot have the dogs in the other room at all. We asked what we are to do since they were cleaning one of the rooms, and he yelled at us that we have to wait outside.
The rooms were aged, not well kept and had broken fixtures as well as hot/cold water that was reversed. When we mentioned all of this, they did not care nor did they do anything about it.
Their swimming pool clearly had not been used in years, which is ok, except that it was full of brown water that is a breeding ground for mosquitos.