Umalas Hotel Guide - 4 Stars Hotels in Umalas, Kerobokan

"What a beautiful property! We had a villa and private pool. The rooms were an indoor outdoor set up so our bedrooms were indoors but the kitchen, living and bathrooms were outdoors. What a unique experience! Breakfast was made to order and they even accommodated us with some to go breakfasts. Walking distance there was not a ton of dining options but a short grab ride away there were lots of options. Highly recommend to stay at the property. "

"Maca Villas & Residences Umalas far exceeded our expectations. The location was a great quiet reprive from the hustle and bustle of the surrounding area. The hospitality and service was absolute perfection, everyone went above and beyond to provide exceptional customer service. The sister Maca resort has a fantastic restaurant Mase and access to the Sonham spa facilities. The front desk can arrange a free roundtrip shuttle to the spa and sister property restaurant. Highly recommend a day at the spa which comes complete with gym, exercise classes, hot tubs, sauna, stream room, cafe, and some of the best massages I've ever had. Our villa was always cleaned and serviced quickly. The enclosed glass doors were crucial for us to avoid bugs and creatures, you can also fully open the glass doors if you prefer the ourdoor feel. We visited in the height of rainy season and were grateful for a fully enclosed villa. Daily breakfast was always fast and fresh, the restaurant staff really went above and beyond to provide exceptional and friendly service.The resort provide a daily 1-way shuttle service to the surrounding areas. The shuttles are very comfortable SUV's. There are plenty of taxis available on ride sharing apps as well. Major thanks to Yoga and the team for making our stay exceptional. We were so sad to leave and will definitely be back."

"BEWARE! Do not stay here tourists! I found insects crawling on my bed. There were toe nails on the floor! I found blood on the sheets. This is the worst hotel I’ve ever stayed in. Staff is also rude, especially the guy who wears glasses and has no hair. Told him my ac wasn’t working and he came and started shouting at me. Worst stay ever! "