Alaki hotel guide. Independent hotel in Alaki, Tongatapu

"Overall the Tanoa is a great hotel, nice staff, clean and tidy with good facilities and amenities.They let themselves down by ridgedly sticting to the rule of no refunds. Because of circumstances beyond our control we had to cancel a booking made through Expedia. Those circumstance caused us to stay at the Tanoa for four days just not the day we had to cancel. No refund or credit towards our extra days of stay. Tanoa tried to say it was Expedia's policy which was not true. Expedia were great...

"The staff at Simon's Place are absolutely fantastic and would go above and beyond whenever you ask for help. Tip for tourists: if you need to contact the hotel before your arrival, the easiest way is to send them a message on Facebook."

"It was great. Staff was very accommodating and helpful with airport shuttle and room while staying as a solo traveler for a short amount of time in Tonga. Would recommend "

"Wonderful rooms with a view, excellent staff. In house restaurant is good"

"Our room was clean and spacious, complimentary water. Receptionist was friendly and booked our airport transfer for us. Would recommend this hotel."

"Absolutely beautiful suite. Clean. Well decorated. Staff was friendly and communicative when needed. Very helpful in coordinating a late check in. Helped coordinate transfer to the airport. Wonderful view of the ocean. "

"There is absolutely no staff in this property. There is only a Chinese couple who looks after this so called hotel. They don't even speak proper English and it is very difficult to converse with them. There was no room service, no daily room make up and no room management at all. The breakfast was made by that Chinese guy who only gave me limited food in a single plate. Absolutely pathetic place to stay. I will not recommend this to anyone."

"I’ve been to a couple of places ever since I got to Tonga but this by far my favorite. So clean and they have cooking supplies and a whole kitchen in my studio room. It was a studio but it’s big. ‘Uliti was so sweet and professional. Wifi hardly worked but it wasn’t a problem cos I had my own hotspot. Thank you again for being kind and good customer service."