Search Hotels near Almaty Intl. Airport (ALA), Almaty

"Only two negatives really - laundry very expensive (always is). Room card stopped working 6 times and I had to go to the reception each time. They eventually changed a battery in the door but this took too long. Everything else great "

"Perfect"

"Very friendly and helpful staff! Alma from reception and Natalia in restaurant are to be noted separately for their extremely good customer service!"

"지금까지 숙박했던 노보텔 중 가장 깔끔하고 시설도 편리했습니다. 다만, 업무 출장이었는데, 인터넷 속도 문제로 약간 답답함을 느꼈습니다. "

"safe and good"

"Great hotel and close to all the main city spots"

"The free mini bar as marketed was never there unfortunately, when leaving we saw on the announcement board that they provide it upon request, however the reception didn’t say a word about it. In general the welcoming was very cold and unpleasant. The facility and rooms were nice!"

"Grear value for money, clean but basic"

"Wonderful stay"

"Over all a good place but had a problem with bugs when I was there. "

"OK hotel in good location. Some stuff broken in room such as safety box. Expedia didn't properly disclose that $50 deposit must be paid when checking in for potential damages you may cause."

"Excellent views from 16th floor. Vary spacious room. "

"Good"

"We weren't very pleased with this place. For starters, we found out upon arrival that we had to pay 6000 tenge for two people/two nights. Below is the only mention of potential fees: "Hotel fees The price DOES NOT include any applicable hotel service fees, charges for optional incidentals (such as minibar snacks or telephone calls), or regulatory surcharges. The hotel will assess these fees, charges and surcharges upon check-out." The staff claimed this was a newly imposed tax from Feb 2023....