6/10 Okay
ER
Business traveller, Travelled with partner
13 Oct 2024
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
After staying here last year, we were looking forward to staying again. This time was completely different and not altogether pleasant. First off, we did not expect an over the top attempt to get us to sign up for a time share spiel. We were checking in past 9:30 pm and the guy was absolutely not going to take our word that we were going to be gone from the property from 8:30 am to 9:30 pm every day, and kept trying to get us to commit to a time. He even got between us and the door when we nicely said no thanks.
As for the unit itself, it is showing its age and lack of maintenance. The coffee table decor was broken, the panel for the bottom of the fridge was missing, one shower wouldn't drain and they both squealed with air in the pipes. Our last morning, a Saturday, we were awakened by a leaf-blower or something similar, at 5:30! It only went a couple of minutes, like they were just getting it ready for use later, but still, waking people at 5:30 is just rude.
Lastly, I dont use them anyway, but shared refillable soap, shower gel, lotion, etc in bottles that can be opened is disgusting. Unless they are completely cleaned and refilled for each new guest
(which I doubt because it would be highly cost prohibitive) they should be in a container that can't be opened.
ER
Stayed 3 nights in Oct 2024