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Cordis, Auckland by Langham Hospitality Group

5.0 star property
Eco-certified Auckland hotel in Auckland Central Business District with a full-service spa

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Cordis, Auckland by Langham Hospitality Group

50-inch LED TV with digital channels, TV, Netflix
Courtyard
Exterior
Premium bedding, minibar, in-room safe, desk
Lunch and dinner served
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Spa
  • Hot tub
  • Bar
    Bar
The price is Rp1.598.855
Rp1.838.683 total
includes taxes & fees
6 Dec - 7 Dec

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Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Premier Twin Room, 2 Double Beds (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Twin Room, 2 Double Beds (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed (Pinnacle Tower)

Separate bathtub and shower, designer toiletries, hair dryer

Premier Room, 1 King Bed (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Kitchenette (Pinnacle Tower)

Coffee/tea maker, electric kettle

Executive Room, 1 King Bed, Kitchenette (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
LED TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, 2 Double Beds (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Executive Twin Room, 2 Double Beds (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Kitchenette (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Kitchenette (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Dining table
LED TV
Pillow menu
  • 58.5 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Chairman, Pinnacle Tower)

50-inch LED TV with digital channels, TV, Netflix

Suite (Chairman, Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Pillow menu
Blackout curtains
  • 248.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Executive Suite (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Kitchenette

Coffee/tea maker, electric kettle

Junior Suite, Kitchenette

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
LED TV
Pillow menu
Blackout curtains
  • 58.5 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Skyline, Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed (Skyline, Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, 2 Single Beds (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Twin Room, 2 Single Beds (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Twin Room (Skyline, Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Twin Room (Skyline, Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Kitchenette (Skyline, Pinnacle Tower)

Premier Room, 1 King Bed, Kitchenette (Skyline, Pinnacle Tower) | Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Kitchenette (Skyline, Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
LED TV
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Kitchenette (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Kitchenette (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
LED TV
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds (Skyline, Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Twin Room, 2 Double Beds (Skyline, Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

50-inch LED TV with digital channels, TV, Netflix

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Pillow menu
Blackout curtains
  • 55.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Pillow menu
Blackout curtains
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
83 Symonds Street, Box 2771, Auckland, 1010

What's nearby

  • University of Auckland - 3 min walk
  • Queen Street Shopping District - 4 min walk
  • Sky Tower - 17 min walk
  • SkyCity Casino - 17 min walk
  • Auckland Ferry Terminal - 6 min drive

Getting around

  • Gaunt Street Tram Stop - 5 min drive
  • Auckland Mt Eden Station - 16 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • ‪Kebab King Grafton - ‬1 min walk
  • ‪Chadam - ‬1 min walk
  • ‪Eight at Cordis, Auckland - ‬3 min walk
  • ‪Verona Cafe - ‬4 min walk
  • ‪Fat Puku's Smashed Burgers - ‬4 min walk

About this property

Cordis, Auckland by Langham Hospitality Group

Eco-certified hotel near Sky Tower
Close to University of Auckland and SkyCity Casino, Cordis, Auckland by Langham Hospitality Group provides a rooftop terrace, a garden and dry cleaning/laundry services. Treat yourself to a hot stone massage, a manicure/pedicure or a body wrap at Chuan Spa, the on-site spa. The on-site restaurant, Eight, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club.
Other perks include:
  • Swimming pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), free bike hire and valet parking (surcharge)
  • A local area shuttle, an outdoor pool and express check-out
  • Express check-in, babysitting (surcharge) and luggage storage
  • Guest reviews give top marks for the breakfast, pool and helpful staff
Room features
All 640 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and separate baths/showers
  • 50-inch LED TVs with Netflix, streaming services and cable channels
  • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle
  • Valet parking on site (NZD 60 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 45 for adults and NZD 45 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chandelier Lounge
  • Eight
  • Our Land Is Alive

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 21,520 square feet of conference space
  • 24-hour business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 90.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 150 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately NZD 45 for adults and from NZD 45 for children
  • Valet parking fee: NZD 60 per day
  • Rollaway bed fee: NZD 90.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Langham
Langham Auckland
Langham Hotel Auckland
The Langham Auckland Hotel Auckland Central
The Langham Hotel Auckland
The Langham, Auckland New Zealand
Langham Auckland Hotel
The Langham Auckland Hotel Central
The Langham Auckland New Zealand
Cordis Auckland Hotel
Cordis Auckland Langham Hospitality Group Hotel
Cordis Auckland Langham Hospitality Group
Cordis Langham Hospitality Group
Cordis Auckland – by Langham Hospitality Group
Cordis, Auckland by Langham Hospitality Group Hotel
Cordis, Auckland by Langham Hospitality Group Auckland
Cordis, Auckland by Langham Hospitality Group Hotel Auckland

Frequently asked questions

Does Cordis, Auckland by Langham Hospitality Group have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Cordis, Auckland by Langham Hospitality Group?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Cordis, Auckland by Langham Hospitality Group on 6 Dec 2024 start from Rp1.598.855, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cordis, Auckland by Langham Hospitality Group pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cordis, Auckland by Langham Hospitality Group?

Valet parking is available for NZD 60 per day.

What time is check-in at Cordis, Auckland by Langham Hospitality Group?

Check-in begins at 3 PM.

What time is check-out at Cordis, Auckland by Langham Hospitality Group?

Checkout is at 11 AM.

Where is Cordis, Auckland by Langham Hospitality Group located?

Located in Auckland Central Business District, this spa hotel is within a 5-minute walk of Symonds Street Cemetery, University of Auckland, and Queen Street Shopping District. Sky Tower and Auckland Ferry Terminal are also within 1 mile (2 km). Auckland Mt Eden Station is 16 minutes by foot and Auckland Grafton Station is 16 minutes.

Cordis, Auckland by Langham Hospitality Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1021 reviews" "
Rating 8 - Good. 206 out of 1021 reviews" "
Rating 6 - Okay. 87 out of 1021 reviews" "
Rating 4 - Poor. 60 out of 1021 reviews" "
Rating 2 - Terrible. 37 out of 1021 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight arrived very early and they checked us in as soon as they could.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and great room with everything I needed.
Stayed 3 nights in Nov 2024

10/10 Excellent

ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Tu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, staff very friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tarawhiti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, very approachable and very helpful. Facilities were amazing, dining options terrific as well. Valet staff were absolutely amazing aswell
Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, will definitely return. Highly recommend.
Stayed 1 night in Nov 2024

8/10 Good

Kitrina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff very helpful. Rooms are just a little dated now, shower wasn’t that great but the bed was very comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Amenities, property conditions & facilities
A great place to stay. Staff are welcoming and friendly, nothing was too much trouble. Highly recommend!
Stayed 2 nights in Nov 2024

8/10 Good

Anna-Louise

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would recommend to others. We wouldn't recommend the 'Our Land' cocktail bar. Marketed as a cocktail bar but very much a sports bar and didnt feel like you were in the Cordis. Valet parking is convenient but a needs some work when it come to collecting your car, knowing from previous visits it can take 30mins for your car to arrive we called down before we checked out to have our car brought up - it was over an hour and a half before our car arrived which is a lot of waiting around in the lobby. Next time we might order our car then have breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is a little expensive. Beds were small doubles and not very comfortable. This facility is great for kids. The buffet breakfast is next level and 8 restaurant is brilliant. We spent 4 nights here to treat the kids and they loved every minute. The staff made the children feel very welcome, the entire place is kid friendly. Love the sauna and steam room! Location is handy to the city and public transport.
Stayed 4 nights in Oct 2024

10/10 Excellent

Penny

Stayed 1 night in Oct 2024

4/10 Poor

Alveena

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Average. Wouldn’t stay long term. Limited eating options.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sierra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and only about a 15 min walk to great restaurants on the waterfront. Would absolutely come back!
Stayed 1 night in Oct 2024

10/10 Excellent

Rosemarie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on a Labour day weekend so there were lots of people. The pool was packed but everything else was great. Staff had a surprise cake and balloons when we entered the room for my partner’s birthday, which was really nice.
Stayed 1 night in Oct 2024

2/10 Terrible

YANKAI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager is being so tough on change and cancel. Bad experience
Stayed 6 nights in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub on 2 floor...wine was a nice touch
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff prompt check in lovely breakfast Great spa facilities
Stayed 1 night in Oct 2024

6/10 Okay

Mark, Cambridge

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Expedia rewards not recognised, despite having stayed nearly 60 times could not be found in the system. It feels like a hotel cutting costs and is having trouble retaining staff which is impacting the experience. Our jug didn't work, grumpy response on the phone, despite having a club room, no turn down , no water, female attendants walking unannounced into changing rooms at the pool. Do not appreciate two single beds pushed together with the subsequent gap in the middle when booking a king bed. The list on the Expedia website for amenities, services etc is outdated and does not reflect the current reality of a hotel that wants to be 5 star but is geared more as a family hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient as it's closer to Queen Street and lots of restaurants nearby. Staff were also friendly and accommodating. Great place to stay whether you're on a business trip or holidays with family. Definitely, I'll stay again in this hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mattie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in downtown Auckland. Would definitely stay there again!

10/10 Excellent

Carol, Gilbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 5 star hotel for a very reasonable price. Great dining options. Wonderful customer service.
Stayed 7 nights in Oct 2024

10/10 Excellent

Richard

Great
Stayed 1 night in Oct 2024