2/10 Terrible
Jess
Travelled with group
19 Jan 2025
Disliked: Staff & service
Wasn’t even able to stay! Planed for an early check in at 1pm got rung at 1pm while 10 minutes away saying that was no longer possible. Organised to leave car and get picked up and check into room late. Arrived and rung multiple time to no answer and couldn’t contact anyone. Didn’t feel comfortable leaving car while we went to our concert. Finally had someone text us 7 hours later!! Ended up having to stay elsewhere because of their terrible communication!! Are now making every excuse under the sun as to why they shouldn’t have to refund stay. Stay far away from this place!! Hard to deal with and not worth the hassle!
Jess
Stayed 1 night in Jan 2025