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"Excellent staff -always seem happy From the room attendant to front office staff all helpful "

"great having the beach at the hotel and able to able to walk along the beach to get further into kuta instead of going from the front of shops and restaurants staff are amazing "

"Nice and friendly staff. Breakfast very slow service maybe due to number of guests .. management should better prepare to handle demand. Overall experience good."

"This was such a wonderful spot! Highly recommend. My only advice: seems to vary widely in price based on time of year and how full they are (I would assume), so be sure to shop around if you have flexible dates! The airport shuttle is a bit pricey - Grab or taxi would be cheaper. Pools are awesome. Bike rentals were great. Food was fantastic! Our kid went down the water slide 153 times. And has the blisters to prove it. "

"Amazing staff. Great outside area. Good location"

"The breakfast buffet was sumptuous! It's not only a buffet but you can also special order from the menu at the table. Abi who was our server for most of the days was attentive and kind. We're there for 7 nights and had a wonderful family vacation!"

"This was by far the best hotel we have experienced in terms of service! The staff is so incredibly kind. The facilities are perfectly maintained and you are taken care of if you need anything at all. The hotel has multiple restaurants around it that are all delicious, the room was spacious and beautiful, and we loved the spa so much that we went multiple times for treatments. Definitely book, you will not regret it!"

"Everything was easy to get to didn’t have to leave the resort. Very enjoyable. Would not hesitate to come back "

"Very helpful and considerate staff. Always trying to help more and more. Service with a smile. Genuinely concerned and Sincere."