Promenade Hotel Bintulu

3.5 star property
Hotel in Bintulu with 24-hour front desk and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Promenade Hotel Bintulu

Executive Suite | Minibar, in-room safe, desk, soundproofing
Buffet
Lobby
Exterior
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hairdryer
Private bathroom
Bidet
Minibar
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hairdryer
Private bathroom
Bidet
Minibar
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Private bathroom
Bidet
Bathrobes
Hairdryer
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Executive Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Executive Suite 1 Queen bed

  • Sleeps 2
  • 1 Double Bed

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Lot 8074, No 178, Bintulu Sentral, Jalan Kidurong, Bintulu, Sarawak, 97000

What's nearby

  • Assyakirin Commerce Square - 11 min walk - 0.9 km
  • Taman Tumbina Bintulu - 19 min walk - 1.6 km
  • Tanjung Batu Beach - 4 min drive - 2.5 km
  • The Spring - 5 min drive - 4.4 km
  • Pasar Utama Bintulu - 6 min drive - 5.0 km

Getting around

  • Bintulu (BTU) - 17 min drive

Restaurants

  • ‪Family Kopitiam - ‬3 min walk
  • ‪Coup de Grill - ‬5 min walk
  • ‪Marrybrown Bintulu Central - ‬3 min walk
  • ‪Ayam Penyet RIA - ‬1 min walk
  • ‪Farley Cafe Corner - ‬2 min walk

About this property

Promenade Hotel Bintulu

Hotel in the business district
Dry cleaning/laundry services, a bar and a business centre are just a few of the amenities provided at Promenade Hotel Bintulu. The on-site Fusion cuisine restaurant, Peppers Cafe, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • Motorhome/coach/lorry parking, a round-trip airport shuttle (surcharge) and concierge services
  • Free newspapers, a banquet hall and a 24-hour front desk
Room features
All 183 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and bidets
  • 32-inch LCD TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9 AM to 6 PM at scheduled times
  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Lounge
  • Peppers Cafe

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 50 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 50 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: MYR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Promenade Hotel Bintulu
Promenade Bintulu
Promenade Hotel Bintulu Hotel
Promenade Hotel Bintulu Bintulu
Promenade Hotel Bintulu Hotel Bintulu

Frequently asked questions

Is Promenade Hotel Bintulu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Promenade Hotel Bintulu?

Self-parking is free at this property.

What time is check-in at Promenade Hotel Bintulu?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Promenade Hotel Bintulu?

Checkout is at noon.

Does Promenade Hotel Bintulu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9 AM-6 PM at scheduled times. A fee of MYR 50 per vehicle applies.

Where is Promenade Hotel Bintulu located?

Located in the heart of Bintulu, this hotel is within a 15-minute walk of Assyakirin Commerce Square and Wisma Bintulu. Taman Tumbina Bintulu and Tanjung Batu Beach are also within 2 miles (3 km).

Promenade Hotel Bintulu Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 49 out of 137 reviews" "
Rating 8 - Good. 65 out of 137 reviews" "
Rating 6 - Okay. 18 out of 137 reviews" "
Rating 4 - Poor. 5 out of 137 reviews" "
Rating 2 - Terrible. 0 out of 137 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Decent stay. Aircon temperature control was not working, hard time getting a good sleep.
Stayed 4 nights in Dec 2023

8/10 Good

Poh ching, Kuala Lumpur

Stayed 2 nights in Nov 2023

10/10 Excellent

Fumito

Stayed 1 night in Sep 2023

10/10 Excellent

Eulogius Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2023

8/10 Good

Amery

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very clean and non smoking 🚭 hotel. I like it. But the window looking out from the room have to be clean.
Stayed 2 nights in Oct 2022

8/10 Good

Ling

Stayed 1 night in Jul 2022

6/10 Okay

Chong Siew

Travelled with family
Executive suite rooms are big. Air conditioning was too cold and not adjustable
Stayed 1 night in Jul 2022

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Mohd Sabri

Stayed 4 nights in Mar 2022

6/10 Okay

Eng Hee

Business traveller
Stayed 1 night in Mar 2022

10/10 Excellent

Santhara Sageran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

4/10 Poor

Yen Shiong

Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Decent Place
Overall ok, but the air conditioner setting does not work. Had to turn off the air conditioner to make the room less cold.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & nice
Clean & comfortable hotel room.
Stayed 1 night in Oct 2021

10/10 Excellent

Law

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast very good
Good!!!
Stayed 7 nights in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and nice but the only thing that i dont like is the carpet which can be quite dusty and dirty causing me to have difficulty in breathing. Other than this, everything is good and nice
Stayed 1 night in Apr 2021

10/10 Excellent

Kien Ping

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Apr 2021

8/10 Good

Chin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

MAZIAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Chang Hao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020

8/10 Good

wong

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Good place for vacation. Walking distance to cafe and shopping.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service. Very clean room. Despite COVID crisis no measures to cut corners. Keep it up.
Stayed 1 night in Aug 2020