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"Absolutely beautiful hotel, the suite with one bedroom and separate lounge area was perfect for our family - spacious with beautiful furnishings. The large terrace was great.the grounds and pools were immaculately maintained. The attention to detail from the staff was fantastic, they were attentive, polite and caring. Food at restaurants we dined at within the hotel was quality. Highly recommend and will definitely return again! "

"We loved this hotel! Fantastic service, food, location and value. The rooms were exactly like the photos, which is rare! The Magnolia suite has 2 bathrooms and a decent sized lounge in between the bedrooms, so it was perfect for a family of 2 adults and 2 teens. Location perfect for exploring Sanur. Would absolutely recommend. "

"Service and facilities are excellent and property grounds are well kept Room was comfortable, very modern and well equipped gym, spa facilities are amazing sauna steam room jacuzzi "

"Stayed for the night and it was amazing! The staff is great, helpful and friendly. Make sure you bring extra cash for expenses and tips. "

"I was nervous after reading reviews and hearing there are only two giraffe breakfast spots daily, but I was quickly reassured upon arrival. A kind staff member explained we could still privately feed the giraffes, from the same spot as breakfast, for much less cost and with the same 1:1 experience. The Tsavo restaurant had delicious food and fantastic service, especially from Ayu (worked Dec 13-14). She treated us like friends, making our stay extra special. The buffet breakfast featured adorable animal-themed foods. We stayed in a Twiga room with a breathtaking view—better than my trip to Africa! The bed was huge, with an extra one for our daughter, and tossing carrots to wildebeests from our balcony was a highlight. Some reviews mentioned bugs, but we saw just one fly and a harmless bug—less than in my house during Australian summers. I had low expectations for the park itself but was blown away. The kids’ splash park, with multiple slides and pools, was almost empty, and even adults enjoyed the slides. The animal experiences were incredible; we fed and patted elephants and meerkats, and the park was so quiet it felt exclusive. The Lion Restaurant was so good the lions roar a lot and watch you eat haha. All the staff were lovely, despite some reviews calling them rude—I only saw staff being kind unless provoked by rude guests. My skeptical husband was won over, and we can’t recommend Mara River highly enough. Thank you for unforgettable memories!"

"Second stay in 2024! So much to love about the hotel from faciliities to service"

"Another relaxing and enjoyable stay at Akana. Staff are always extremely helpful and friendly, the rooms clean and private, and the location quiet and convenient. Highly recommended."

"We had a wonderful stay at 101 Oasis. All staff were helpful and friendly. Location is very convenient. Buffet breakfast is excellent. Would recommend to others. "

"Absolutely stunning place to escape the world; beautiful location, friendly staff, delicious food and relaxing atmosphere."