4/10 Poor
Michael, Riverton
Travelled with partner
2 Nov 2024
Liked: Staff & service
Check-in attendant was not around when we arrived at 11:20pm, exhausted. We were waiting in lobby, saying. “Hello??” for 5-10 min before she came in from outside. She said she didn’t see us come in. We checked in online & paid before we got there, but it still took her quite a while to check us in & give us a key.
Checkout guy next morning was friendly.
Breakfast attendant was good, helpful.
It’s an older facility in a rather odd location very near I-91, but bordered by a torn-up parking lot.
Our room & public areas were both clean.
Our room was beside elevator, and was very noisy. Could clearly hear conversations of folks in elevator and in the hallway. If they added floor covering in elevator and put carpet over ‘tiled’ areas just inside each room door, this may help fix the problem.
Michael
Stayed 1 night in Nov 2024