Central Botanical Garden of Literature

Wonderful hotel in a great location in the SalaDaeng / Silom area of Bangkok. The property itself had great amenities (pool was very nice, gym was better than many other hotel gyms, self service laundry room on-site). The room was very comfortable with tons of cabinets in the bedroom for clothes and luggage. Washroom was in great condition and our suite had a separate dining area and kitchenette. Breakfast buffet was pretty typical compared to other hotels in the area. Right across the street from the property is a magnificent food hall with so many different dining options that will satisfy everyone in your group! We will stay here again next time we visit Bangkok, this is my favourite property in the Silom area so far.

Property was nice, staff was very courteous. The problem was that I booked 2 rooms for a group that weren’t family. A girlfriend that I travel with and myself were in one room and another friend and her husband were in another room. We checked in, split off from the married couple and the desk got the rooms totally backwards and documented that I was with the man and presented me with bills upon departure with supposedly my charges with his name and room number listed. My friend and I paid cash for our charges, did not receive a receipt, then a few minutes later were given more charges for ice cream Sundays agin for his room but charged to me but these Sundays were never ordered by any of the 4 of us. We hung around a while while they tried to find the bills then presented us with charges that were not signed by any of us. After 15 minutes, they said it was ok, not to worry, no charges would be posted. After we left I got a message that myself and the man that went with us still owe a bill for “our” room! What a cluster. They would not and could not understand the confusion. I’m still trying to get copies of the charges, which amount to about $25.00 USD. The four of us stayed there 3 nights. Such a small amount to go round and round about. Other than that it was fine.

Nice location and customer service. Close to main attractions, easy to find restaurants or anything a traveler needs.