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"This is a very good hotel whenever we have a Symphony Orchestra Concert. Always sold and consistent service which we've never regret to choose. This time, upon check-in, they kindly allowed us to stay in the room having a refrigerator and microwave. Thank you very much for your quick and kind arrangement. However, we would like to ask a few "improvements." When we entered the room, the trash bin was full (obviously forgotten to pick up). AC outlets were not enough for recharging all electric gadgets -- especially the working table/desk area. When you take a shower, there is no reachable place to put the bath towel. Nonetheless, the bed was firm and excellent. The room was quiet and warm enough to give us a good night sleep. Again, staff are excellent to solve any problem immediately. Will definitely return many more times to brighten up our Chicago stay. Thank you very much once again. "

"Beautiful property, great location, and friendly staff. "

"The bathroom was beautiful and clean. We ordered room service for dinner. The lamb chops were absolutely perfect and probably the best I've ever had; my partner had never had potatoes au gratin and loved them. We had a lovely view of the park & Lake Michigan; sadly the fog that morning made it hard for pictures - the hotel can't control the weather :) They were quick and polite with all service, check out was easy. "

"Enjoyed my visit to Chicago and my stay at Intercontinental Hotel Magnificent Mile. The staff was helpful and accommodating, and the rooms are nice and spacious."

"This was a perfect location to see the Christmas sites and to visit the stores on State Street."

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