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"I’ll start with the positive. Beautiful space inside and out. Always had plenty of hot water and the grounds were peaceful and lovely. The code we had been given to unlock the keyless door, did not work. This meant we had to call the office to rectify after a VERY long travel day. It was fixed promptly though by the woman on the phone. The mattress was as hard as a rock and neither of us slept well on it all week (in fact I opted for the couch a few nights). I didn’t actually see a smoke...

"The property outside could have been better but there was wood pallet stacked up outside everywhere and dirt piles like they were working on the outside landscaping. Lots of statues and a pretty pond but hard to enjoy with all the crap everywhere. The back patio was nice but could really use a jacuzzi out there. Inside was nice but rustic. Our room was okay the bed was really small, but I saw another suite that was really nice. Our room had the best view of courthouse though. You can't beat the...

"The property itself is lovely & secluded and the location is a 5 minute drive to everything in Sedona. Our room was cute (though there was a broken spring in the middle of the living room floor and NO HANGERS). This room (17) in particular provides a bit of additional lounging space outside along the creek which we took full advantage of - I am glad that we were in this room comparatively. There was consistent confusion from the property regarding my check-in which required my following up...

"Daniela was a nice customer service rep for your company. She was kind enough "