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Holiday Inn Downtown - Mercy Area, an IHG Hotel

3.0 star property
Hotel with free airport shuttle, walk to Wells Fargo Arena

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Holiday Inn Downtown - Mercy Area, an IHG Hotel

Exterior
Indoor pool
Exterior
Premium bedding, pillow-top beds, laptop workspace, blackout curtains
Exterior
Reviews
8.2

Very good

Popular amenities

  • Free airport shuttle
  • Breakfast available
    Breakfast availableBreakfast available
  • Pool
    PoolPool
  • Bar
    BarBar
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
1050 6th Ave, Des Moines, IA, 50314
  • Popular LocationWells Fargo Arena9 min walk
  • Popular LocationIowa Events Center10 min walk
  • Popular LocationDrake University3 min drive
  • AirportDes Moines, IA (DSM-Des Moines Intl.)14 min drive
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

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8.8 out of 10, Excellent, (1004)
The price is Rp1.901.138
Rp2.129.275 total
includes taxes & fees
30 Jun - 1 Jul
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About the area

Des Moines

Located in Des Moines, Holiday Inn Downtown - Mercy Area, an IHG Hotel is in the city centre. Hoyt Sherman Place and Lauridsen Amphitheater are cultural highlights and Iowa State Fairgrounds is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Wells Fargo Arena or Iowa Events Center. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Des Moines travel guideOpens in a new window

What's nearby

  • Wells Fargo Arena - 9 min walk
  • Iowa Events Center - 10 min walk
  • Des Moines Civic Center - 18 min walk
  • Drake University - 3 min drive
  • Principal Park - 3 min drive

Getting around

  • Des Moines International Airport (DSM) - 15 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Northern Vessel - ‬12 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Mash + Marrow - ‬14 min walk
  • ‪Buzzard Billy's Back Bar Lounge - ‬12 min walk

About this property

Holiday Inn Downtown - Mercy Area, an IHG Hotel

Hotel near Wells Fargo Arena
Located close to Community Choice Credit Union Convention Center and Iowa Events Center, Holiday Inn Downtown - Mercy Area, an IHG Hotel provides a free return airport shuttle, a terrace and a library. The on-site American cuisine restaurant, Genevieve Restaurant, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A 24-hour front desk, a ballroom and smoke-free property
  • Luggage storage, a vending machine and a porter/bellboy
  • Guest reviews give good marks for the helpful staff
Room features
All 251 rooms include comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hairdryers
  • LCD TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free return airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cityscape Lounge
  • Genevieve Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 8,999 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 17 June 2024 to 31 July 2024 (completion date subject to change). The following areas are affected:
  • Parking area

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 11.20 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

Does Holiday Inn Downtown - Mercy Area, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

As of 27 Jun 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area, an IHG Hotel on 7 Jul 2024 start from Rp2.058.190, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Downtown - Mercy Area, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

There is free parking nearby.

What time is check-in at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

Checkout is at 11 AM.

Does Holiday Inn Downtown - Mercy Area, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 7:00 AM to 10:30 PM at scheduled times.

Where is Holiday Inn Downtown - Mercy Area, an IHG Hotel located?

Located in Downtown Des Moines, this hotel is within a 10-minute walk of Community Choice Credit Union Convention Center, Wells Fargo Arena and Iowa Events Center. Des Moines Civic Center and Hoyt Sherman Place are also within 1 mi (2 km).

Holiday Inn Downtown - Mercy Area, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 414 out of 1000 reviews" "
Rating 8 - Good. 344 out of 1000 reviews" "
Rating 6 - Okay. 140 out of 1000 reviews" "
Rating 4 - Poor. 58 out of 1000 reviews" "
Rating 2 - Terrible. 44 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Martin

Disliked: Staff & service
Have problems with checking in, my room was ready pay by Expedia,and they acting like didn't have it ,I have to double pay ,so they can let me,and my family stay, people in front desk, unprofessional,they take the deposit three times from my account,bad time in this place.
Stayed 1 night in Jun 2024

2/10 Terrible

Pearl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel through Expedia and ended up needing to cancel. I called the hotel to see if I would be able to cancel. They immediately told me this would be an Expedia issue since I booked with Expedia. The woman I spoke to on the phone was extremely rude. I contacted Expedia and spoke with an agent and they said I would need to contact the hotel but the contact for the hotel wouldn't be available until Monday, my booking was a for a Saturday. They assured me I would most likely be able to get a refund. On Monday, I call the hotel again and was rudely told that I would have to contact Expedia. I contacted Expedia again and once again they told me I need to contact the Holiday Inn. This time Expedia said they would contact Holiday Inn for me. After a day, Expedia got back to me and told me that the holiday inn doesn't allow any exceptions for cancellations. I am still unsure on if this hotel or Expedia are the ones being untruthful but I would've appreciated it if the Holiday Inn had at least been respectful and kind instead of condescending whenever I called.
Stayed 1 night in Jun 2024

2/10 Terrible

Derrell

Stayed 1 night in May 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Douglas

Stayed 1 night in May 2024

10/10 Excellent

Kim

Stayed 1 night in May 2024

8/10 Good

Abbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in May 2024

8/10 Good

Heather

Liked: Staff & service
.
Stayed 1 night in May 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 1 night in May 2024

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great walk to Wells Fargo and they offered a shuttle if weather had necessitated transportation. Offers a bar and food, great if you don't want to venture downtown.
Stayed 1 night in May 2024