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"Beautiful "

"Nice hotel to stay in. Staff were really polite and helpful. Lots of food options and convenience stores close by. The shower is too short for a tall person and the pillows could be better. Other than that, we had a wonderful stay."

"The hotel is very conveniently located just a 3-minute walk from Shinagawa Station. The room was carefully cleaned and feel good."

"hotel was close to the train station staff was on point nice hotel"

" Good "

"Their staff speaks English and they are so friendly. They really helped me with the luggage delivery. Such amazing customer service. "

"Great "

"This was a hotel located directly in the airport. Everything is top notch, but then again, you're paying for it. If the prices were lower I would've stayed in this hotel for the duration of my trip. Grand luxury all the way, nothing bad to say. "

"This property is excellent. It’s very convenient for transportation. We stayed at this hotel to go to DisneySea and it’s next to the train station to hop on and get off on the next stop for DisneySea. It’s quite accessible to many things. The room was very nice and the service is all excellent. However, the breakfast at Asuka was rather expensive and the food was ok for the price and the amount, but excellent service and a very friendly waiter."

"The hotel was fine but I would never stay in Shinjuku again. Too crowded and busy."

"I was pleasantly surprised with our stay and the ease of moving to Disneyland which the hotel offers. Service staff are excellent and this hotel suitable for both families, couples and a group of friends. F&B quality was also good and we ate at both the Int’l rest as well as the Japanese rest. Overall experience was great and the hotel is also not overly priced for both rooms & F&B. We booked two rooms and are very happy with our stay, thank you. "

"Clean, Quiet, Excellent Service, Centrally Located, Very Good Breakfast "

"Excellent staff"

"Loved it will stay here again when I return hopefully "