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"Absolutely love this resort. I’m definitely coming back. Special mention to Andry. His service has wowed me. His dedication to providing good experience during our entire stay was impeccable. It was a unanimous agreement from everyone in the family that he made a difference to our stay in Batam. The property may be a bit aged but they are making efforts to upgrade the property progressively. The spa was world class. I am a seasoned traveler and the spa here was one of the top. This was my kids’ first time and I have to say I have spoiled them starting them with one of the best spa experience. Simply beautiful. A very memorable trip for my family. Returning to Batam after over 20 years, I was spoiled. Tried three resorts in Batam and this one wins hands down. Next time, I want to try the in-villa bbq. Sean and Michelle"

"Great room, room cleaning and the pool is great in the wvenings"

"Rooms are clean and comfortable. The grounds are well maintained and the surroundings are quite beautiful. There are only two dining choices on weekdays and there many things to do during the day as the city and towns are not close and there are no interesting places to visit nearby. It's great if you want to sit around the pool all day, but not if you want to get out and see things."

"Excellent nothing else I can say. Special the fact that all staff greet you by your name gives it a special touch "

"Service, food and rooms are good but not much sound proof, other tenant open and closed door can hear"

"Nil"

"Beautiful place and staff are so friendly and helpful I will definitely be returning again soon "

"Requested early check in and the lady concierge was extremely accommodating. Likewise Via was fantastic every morning at breakfast time and a special thank you to the chef for helping with the special meal requests "

"Very polite & helpful staff. Nice outdoor sitting for its in house cafe / restaurant. Suitable for families and couple. Massage / facial inside the hotel is good. "