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"We love Cabana Bay. This is our fourth stay, to access the parks. All the staff were very friendly and super helpful in all departments. We had a particularly good experience with all the people in the Universal shop (Dwayne, Dharma and everyone else) as we shipped some things that we bought, back home to Australia. We had a lot of questions and they were all very patient and superhelpful over a few days. It all happened very smoothly and the duty managers were exceptional as were the staff. My only issue would be the amount of processed food available, which made it hard for meals as I’m allergic to a preservative that was in most foods. There wasn’t much access to freshly cooked meals. Apart from that it is fantastic and great value for money. Another thing that works well as the bus to the park. The drivers were all terrific and waited if you were running along at the back, wondering if the bus was going to go or not. They always waited. Buses were very frequent. Highly recommend giving it a try. "

"Good hotel"

"Great vacation venue "

"Best waterfront location in downtown Miami "

" Wonderful place"

"It was perfect. Very comfortable and clean. Kind of rustic and modern together. Very cool atmosphere. Loved it!"

"Great stay"

"It was convenient for our cruise"