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"Excellent stay, exceptional staff! Highly recommend. "

"We had a problem with the first room because the powder room was not so clean (unsanitary stain on the wall) and one closet door was not working properly. However, the hotel staff was very responsive and accommodating; we got a new room with an upgrade and some nice touches (such as the kids robe and slippers). The city/mountain view from our room was stunning! And the beds were super comfortable. Loved the kids arcade and the pools. Appreciated the 7-11 and ate well at the Japanese restaurant. Oh, and there was fantastic music playing throughout the hotel - 80s and 90s soundtrack for this Gen Xer! We would definitely stay again."

"Location and service were excellent!"

"Real nice big hotel with large rooms. We were upgraded to a slighty bigger bed due to low season during Xmas. Underground parking available. Super nice heated pool with live performances at times. Will be back."

"If you have a plan to climb Hallasan Mountain, I will visit again. It was good to have various facilities such as swimming pools and hot springs."

"Nice resort, very friendly. Too bad they charge for theme park (only 3 rides included ) and seperate charge for waterpark (half closed due to off season) "