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"Gentle door man, receptionist and restaurant stuff. They’re very supportive for my Almaty experience. Room is clean enough. Hot shower is working well. ドアマン、レセプション、レストランスタッフ全ての方がサポーティブで、良い滞在になりました。部屋も綺麗で大きさもちょうど良かった。ホットシャワーもしっかりでる。女子1人旅でも2人旅でも使いやすいホテル。徒歩1分のところにスーパーあり。 "

"I have stayed here several times. I like the hotel, but arranging transportation to and from the airport is very difficult, requiring multiple phone calls. And again on the trip, as on my last stay, the staff at reception tried to charge me again for the transportation which had already been paid -- in fact was REQUIRED to be paid -- in advance."