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"We had two people staying in the room and they never gave us two towels without us calling to ask for them! When my wife went to check out, she asked for a late check out and they said OK and then when we were leaving, they kind of lost it in the system Also the shower system in the bathroom is ridiculous. We could never get the curtain to keep from rubbing against us. The gym was good and the restaurant was good and everybody was really friendly and nice and I would stay there again, but it...

"It was great."

"Our room was huge! We were upgraded to a suite so we had more than ample room to stretch out. Bed was comfy and bathroom well-appointed (no skimping on the marble, that's for sure.) However, although they've made efforts to keep things up, the carpet was in pretty sad condition to the point I felt reluctant to put anything clean on the floor. Red wine stains throughout the room and pretty grunge-y around the edges. Please replace, Bishrelt. The complimentary breakfast was excellent with good...

"It was actually better than i thought, the mini bar was good.. the air conditioning and rooms were clean and working... the restaurant were not bad... "

"This is my third stay at the Kempinski! Beyond excellent service will keep me coming back. Comfortable, quiet, and friendly. Three little details stick out: 1) remembering my name (even the doorman!), 2) Having a to-go coffee and breakfast waiting at our 6:00am departure, and 3) three individuals helping me for 25 minutes with an eSIM glitch on my phone. Why would I ever stay anyplace else? Splendiferous"

"It was good location and service "