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"“Sorry, the lift is not working”. Excuse me, I said. Looking at our 3 pcs of big luggage of 20 kg each and my room on 3rd floor."

"Excellent property for the price and location. Amazing location, close to train station. Recommended. "

"This is such a lovely hotel to stay at. Our room was so clean and comfortable. The bed was extremely comfortable. A well stocked kitchenette if you wanted to cook for yourself The hotel was quiet despite seeming to have a lot of guests. Great location not too far from the centre of Lille. If I am in Lille this is where I choose to stay. The staff are helpful and friendly. "

"Lovely hotel in good condition. Friendly team and really high level of cleanliness. Much further away from the town centre than I had expected."

"Slightly confused about finding reception to get the keys but the man there was very friendly and helpful. Apartment was clean and great for our family. Right by the sea and we had fab crepes from a great cafe on the sea front. Only things I would change would be the shower door which leaked and maybe updated smart TVs "

"Le coin bureau en bois brut avait des tâches en surface. Matériaux non protégé à la conception qui vieillit mal...Dommage"

"I booked a room which had a bathtub and realized I needed a shower only due to my back problems. The next morning they found another room with a shower and had help moving us before my 10:00 appoint ment. Excellent room now for 15 euros more "

"Bizarre. C’est dans un foyer sénior !!! Mais parking à coté et appartement neuf, très propre. Excellent accueil Un conseil, appeler avant d’y aller pour trouver "

"Hassle free ideally placed for clubs bars etc ,student town though so if your not into nightlife not the place for you as it’s right in the middle of the nightlife scene "

"Fabulous property, great location but still in a quiet area. The apartment was ideal for us, a couple. Maybe not suitable for anyone with mobility issues due to the spiral staircase but for us it was ideal. A very lovely apartment, great communications from owners. Some fantastic shops a bars in the immediate area and just a short stroll into the old town (Vieux Ville). We drove. There is a public car park 5mins away. Ignore Google maps which shows a free car park at end of the road… it’s not,...

"This was a fantastic last minute booking. The apartment was just under an hour drive from the Le Shuttle terminal, incredibly easy to find, check-in, we were able to park directly outside the front of the apartment, and the area has two Carrefour supermarkets nearby (one within walking distance, and the other just a few minutes drive away, which you pass on your way to the apartment). The apartment was immaculately clean, and smelt fresh as soon as we walked in. There were a few signs of wear...

"My wife and I are usually very careful when it comes to booking a holiday but somehow this one got under the radar! We thought we had a bed not a bed settee, we thought there was a fully fitted kitchen, there wasn't, we thought we could use the lake, we couldn't as it was closed, I expressly asked twice if I could bring a kayak but had no reply, nor were we told the lake was out of action due to Algie, we also didn't know that pretty much absolutely everything else was extra, TV, Wifi, swimming,...