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"Really not suitable for elderly as there are many stairs and steep climbs. Was somewhat inconvenient staying by the marina as I had to take the vernacular every time I wanted to go up to the main lodge. Staff at the front desk, including Juan and Michelle, both extremely helpful and friendly. Treated me with respect understanding my concerns. Always greeted with smile and especially valuable employee is Magdalena from the housekeeping staff. You should be proud to have her on your staff."

"Loved the room and view. The elevators were broken much of the time we were there."

"We had a wonderful 5 days. My husband played golf, I walked the grounds every day. The pools were amazing and the service was attentive and concerned. We ate at all of the restaurants and can highly recommend them. The nightly entertainment in the bar was especially enjoyable. All of the musicians were top notch. We will return!"

"This place spoils you rotten! Water and sodas are free! Our butler provided some fruit and juices as a gift. There is chocolate and chips in each room as a gift. The grounds are kept beautiful and the staff are all very friendly and attentive."

"Beautiful location but needs updating. The staff was very nice and helpful. Overall nice experience. "

"The staff were amazing here. Especially Joel at the valet services, he is top notch! The staff make this place truly enjoyable, it is clean and safe. Prices for food/drink are expensive but thats what you get in this area and similar to other parts. Highly recommend going across the street for some of the small places to eat like the taco place directly across or Kane. Also walk down to the lagoon and check for manatee! "

"Staff very well and nice service was outstanding"

"Great place "