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" The staff were super friendly and helpful. In particular, Anna, who helped to organise everything for us, from our tours to Ning Binh, Halong Bay and Sapa to arranging a car to pick us up to the airport. She e even gave us a phone charger when we realised that we forgot to bring one with us. Breakfast was also good and offered a veriety of cooked options, fresh fruits/juices, bread and tea/coffee. We will definitely stay in Lotus Boutique again when we return to Hanoi. We will also recommend it...

"Hanoi Royal Palace Hotel 2 is a small older hotel. It rained the entire week we stayed there and our room felt damp. There was always condensation on the windows as well as the walls and floor in the bathroom. There was no fan in the bathroom which added to the problem. Rooms are not soundproof and the noise from the busy Hanoi traffic was constant. On the positive side, the staff were all excellent. The place was clean and well cared for. The breakfast was good and the service was great....

"The staff was so kind and welcoming. They even set up a sweet presentation upon arrival for our honeymoon— at 1AM! Breakfast was delicious and I’m convinced this is the best location to stay if you like the Old Quarter. Close to Hoan Kiem but not in the thick of it. Definitely go down the street to visit Kim at local craft beer.."

"Everyone was very attentive to us. We stayed for 10 days and the entire time we were treated great. "

"The hotel is very well maintained, super clean and friendly staff"

"The hotel was very centric. Breakfast was very good, the manager at the restaurant was awesome. They treat you like a queen/king. All the staff was absolutely friendly"

"Great hotel in distrct 5, close to AnĐong market with many places to eat and shop. The hotel is in good conditions, friendly staff, always available to help, great services. I stayed many times and always satisfied with the Windsor Plaza. "

"👍"