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"Staff was exceptional. Seriously every staff made sure we had great time in the hotel. I've not seen this before in any other stay. All of them were good, some of them I remember the names are Yassar, Hareed, Sasikumar (help with huge luggages), Keith, Hamid. Janeth, Erika and all Happy hour team. Since the hotel is in downtown, its very near to Burj, Museum, Frame etc. "

"Great place to stay close to the airport. "

"Clean and beautiful property overall. Staff is very helpful and courteous. Very convenient location. Spacious and well appointed rooms. Food in room service was delicious and one must try the breakfast buffet. "

"Excellent all the way around, food is excellent but a bit overpriced "

"Very nice and clean. Mark was very accommodating. "

"staff so friendly"

"Our stay at the Sofitel Dubai Palm was amazing. The staff and facilities were fantastic and if we were looking for a chilled beach holiday we would definitely come back here. The only negative we had was that outside of the hotel there is nothing to do on an evening. This is the same for all resorts on the Palm so isn’t against the Sofitel. We had a young child so getting taxis into the Marina etc at night was not great as she would be tired and moany. If you had slightly older children or were a couple then the taxi was only 15-20 minutes into the marina if you fancied a change of scenery"

"Excellent hotel and very friendly staff not like Langley residence prth"

"The staff went above and beyond to make sure we are well taken of. I would absolutely come back in the near future and would recommend this hotel who want to visit Dubai."