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The Northam All Suite Penang

4.0 star property
Art Deco George Town hotel in Downtown George Town with free parking

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December 2024

Photo gallery for The Northam All Suite Penang

Outdoor pool
Front of property
Deluxe Suite | Living area | 32-inch LCD TV with satellite channels, TV
Daily buffet breakfast (MYR 32 per person)
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Bidet
Rainfall showerhead
  • 57 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Bidet
Rainfall showerhead
  • 76 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Bidet
Rainfall showerhead
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
2 bedrooms
Ceiling fan
Blackout curtains
Bidet
  • 152 sq m
  • Sleeps 4
  • 4 Single Beds

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Air conditioning
Housekeeping
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About the area

Map
55, Jalan Sultan Ahmad Shah, Georgetown, George Town, Penang, 10050

What's nearby

  • Gurney Drive - 2 min walk
  • Gleneagles Penang Medical Centre - 3 min walk
  • KOMTAR - 3 min drive
  • Swettenham Pier Cruise Terminal - 3 min drive
  • Gurney Plaza - 4 min drive

Getting around

  • Penang Sentral - 34 min drive
  • Penang (PEN-Penang Intl.) - 32 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Maple Palace Restaurant - ‬5 min walk
  • ‪Northam Beach Cafe - ‬3 min walk
  • ‪Jade Palace Dim Sum House 玉宮點心粥麵 - ‬5 min walk
  • ‪Northam Beach Carpark - ‬2 min walk

About this property

The Northam All Suite Penang

Upscale hotel near Gurney Drive
A terrace, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at The Northam All Suite Penang. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Coffee House, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and a TV in reception
  • Coffee/tea in reception, free newspapers and a 24-hour front desk
Room features
All 142 rooms offer comforts such as air conditioning and separate sitting areas, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with Jetted bath and rainfall showers
  • 32-inch LCD TVs with premium channels
  • Separate sitting areas, free infant beds and coffee/tea makers

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 32 for adults and MYR 19.20 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coffee House
  • NIL

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 38 floors
  • Art Deco architecture
  • Built in 1999
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 100

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 32 for adults and from MYR 19.2 for children
  • Late check-out fee: MYR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

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Frequently asked questions

Does The Northam All Suite Penang have a pool?

Yes, this property has an outdoor pool.

Is The Northam All Suite Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Northam All Suite Penang?

Self-parking is free at this property.

What time is check-in at The Northam All Suite Penang?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Northam All Suite Penang?

Checkout is at noon. Late checkout is available for MYR 100 (subject to availability).

Where is The Northam All Suite Penang located?

Located in Downtown George Town, this hotel is within 1 mi (2 km) of Gurney Drive and Gurney Plaza. Gleneagles Penang Medical Centre and Wawasan Open University Main Campus are also within 5 minutes.

The Northam All Suite Penang Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 169 out of 883 reviews" "
Rating 8 - Good. 374 out of 883 reviews" "
Rating 6 - Okay. 199 out of 883 reviews" "
Rating 4 - Poor. 100 out of 883 reviews" "
Rating 2 - Terrible. 41 out of 883 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Rodney

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Overall stay
Overall was comfort except cleanness and internet was slow.
Stayed 1 night in Mar 2020

8/10 Good

MOHD, Shah Alam

Travelled with partner
Liked: Staff & service
I like the hotel. This was not the first time I stayed in the hotel. I have stayed many time before. The rooms are big and good for family guest.
Stayed 2 nights in Feb 2020

4/10 Poor

JOHNNY

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
pgrade required
This hotel needs upgrade. The main c Issue is cleanliness for towel, bed sheets, pillow.The Good: Swimming pool.
Stayed 1 night in Jan 2020

6/10 Okay

Seow min

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
hotel needs quality checking for comfort
Was unlucky to get a room without partition of bedroom and living room but this is not that bad. Is the window behind the desk no night curtain provided. Meaning when morning it is so bright for a comfort sleep. Jacuzzi hot water not hot enough and the water cannot fill up due to leaking at the drainage stopper. Ends up cannot enjoy jacuzzi at all. I have stayed here several times only this time I was unlucky.
Stayed 3 nights in Dec 2019

10/10 Excellent

DrAhmadFarouk, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and comfortable, and the working staff are very courteous and friendly from the bell-boys to the waiters and waitresses. Just need to have a better selection of TV channels.
Stayed 4 nights in Dec 2019

6/10 Okay

humaira, sarawak

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
penang view from high level is amazing. our room had upgrade to deluxe suite..thank to hotel but the living room aircond not function. It was dam hot when it nearly to noon....till 6.00pm...to the hotel, please check your "expensive room".
Stayed 1 night in Dec 2019

2/10 Terrible

janise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Badly maintained hotel
Northam All Suites hotel is way way below expectation. The hotel room is dirty & there is a lingering stench of mouldy musty smell everywhere. The pillows also smelled like used ones. The parquet flooring is peeling off. It lacks proper building maintenance. Terrible place! We had to get out and book another hotel for the night.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are spacious
Stayed 2 nights in Dec 2019

6/10 Okay

Hau

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Ala

Travelled with family
Liked: Room comfort
Stayed 1 night in Dec 2019

8/10 Good

Ala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

cherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay........
Stayed 1 night in Dec 2019

6/10 Okay

murali

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Air-condition not able to adjust..too cold. Difficult to find a functional power plug.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So amazing deluxe room. We are very happy.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2019

4/10 Poor

May

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old,dirty,many thing spoil,always no hot water
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was dirty and damp and not clean.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 6 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Place is pretty run down and needs major maintenance/repair..especially to the rooms
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
The bathrooms needs better cleaning, rooms are old and need more maintenance. work to be done. Floor tiles are warped and uneven No direct lift access to carpark, inconvenient if loaded with luggage.
Stayed 1 night in Sep 2019

6/10 Okay

MrsDyla, Kedah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I baru checkin 3/10/19 baru ni semua ok di sna staff smua friendly tapi suasana jer agak mnyeramkan suasana happy bertukar takut sebab digangu 😓 btw i smbut birthday husband haritu balloon yg bnyk malam tu husband kluar ke 7e , so tggal i dgn my son jer sbb my son tdo so kna tggl berdua di bilik, mlm tu i digngu bilik diketuk2 bila pergi ke toilet bunyi brang jtuh di ruang depan , lagi mnyeramkan after i ttup tv tiba2 balloon2 semua seperti ditampar2 😭 , dan keesokan harinyaaa pulak husband i ditindih dengan benda hitam 😌😌 ..after checkout bru bca review hotel ni brhantu tpi i xsure bilik tu atau hotel tu Bilik yang i duduk bernumber “3103” 😣
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Suites look dated and are comfortable, clean and extremely roomy. Breakfast had a good selection and the staff are very accommodating.
Stayed 2 nights in Aug 2019

6/10 Okay

Samantha

Liked: Room comfort
average
first room we were taken too was on non-smoking floor but smelt of smoke. we were moved to a new room which didn't smell. We required urgent housekeeping on first night took over an hour to come to clean up a mess in the bathroom. Lack of towels supplied and available. Breakfast was very average. Staff helped as much as they could but place is in need of a renovation and overhaul of processes.
Stayed 4 nights in Jul 2019