Gerupuk hotel guide. Independent hotel in Gerupuk, Kuta

"Absolutely stunning property, facilities and rooms. Service was excellent, staff was very welcoming, friendly and helpful. The food was delicious. It was an incredible oasis in a very convenient location. We highly recommend a stay at this resort. "

"My stay here was perfection. It’s decorated beautifully, clean and quiet. The food was very good and the staff kind and helpful. The pool is very nice and I had a great massage. Wish I could have stayed longer! "

"I loved the make your own donuts"

"👍"

"This was our favourite place we stayed while traveling around Indonesia. Great location with really good restaurants close by. The staff were outstanding. Beautiful grounds & great pools. The breakfast included with our stay was also very good."

"all was good.."

"Very Disappointing Stay – Would Not Recommend This hotel was by far the worst of the five we stayed at during our time in Bali. We booked a deluxe pool room, but instead of a nice pool view, we were stuck looking at an unused, dirty pool. While they did have another pool that was in better condition, it felt frustrating to have been placed in a room overlooking such an unappealing sight. There were multiple issues throughout our stay. Our check-in was delayed by 30 minutes, and the room quality was very basic, with a run-down bathroom that was far from acceptable. For a hotel with high reviews, the poor room and bathroom conditions were shocking. The service was equally disappointing. We ordered food and drinks, but the drinks were forgotten, and when I raised this, there was no follow-up. The assistant initially offered to waive our lunch bill as an apology for the issues, but later changed it to drinks only. At checkout, I was surprised to see that I was still being charged for the drinks, and it took them another 5 minutes to sort it out after I questioned the bill. To add to the confusion, I was told one price for a taxi to the airport, but when we checked out, the hotel charged me a lower price. I questioned this, and they insisted it was correct. However, during the ride to the airport, the driver received a phone call saying we had underpaid. This was very frustrating, especially since the confusion was entirely on the hotel's end. Overall, the service was poor"

"Out dated rooms and design, personal pool was a little dirty lots of ants on day beds. Refill water you need to pay for. Construction on property was going on. I would not stay here again "