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"Aside from the usual 5-star amenities, Shanghai-La paid attention to the details of the room settings and their service. This impressed me a lot. "

"This hotel provided everything. A spacious room with black-out automatic movable window, plus sheets too. Mini fridge, soft-closing doors and drawers, temperature-controlled water dispenser in the corridor, and fast wifi through-out. Only downside was the lack of BBC World News or any English TV channels. "

"Accomodating and very professional and friendly staffs, indeed a home away from home. Many thanks Ibis Hongkong Central and Sheung Wan staff."

"Friendly service and view "

"Convenient to reach places desired."

"Big rooms, great view, excellent breakfast options."

"Fantastic hotel in Lockhart Rd. Justin in concierge especially helpful organising taxis and luggage with a smile"

"The location is superb just directly opposite Times Square. The hotel reception is one of the best in Hong Kong that I experienced. I was served by Tiffany who is all smiles and very customer oriented. The breakfast set (4 to choose from) is average but included in the room so no complains. Rooms are dated but clean and functional with a sofa bed. The fabulous customer service (including house keeping) and good location of hotel more than made up of those short falls. "

"Our stay at the Park Lane Hotel HK from April 9 to 13 exceeded all expectations. The level of service was exceptional, especially from Florence Li at the front desk, who ensured the check-in and check-out processes were seamless and efficient. Our room, which faced Victoria Park, was excellent, and the housekeeping staff on our floor were not only friendly but also attentive to our needs. The hotel's central location offers unbeatable access to shopping and transportation. I am already looking forward to my next visit."