Lagoi hotel guide. Banyan Tree hotel in Lagoi, Bintan

"Absolutely love this resort. I’m definitely coming back. Special mention to Andry. His service has wowed me. His dedication to providing good experience during our entire stay was impeccable. It was a unanimous agreement from everyone in the family that he made a difference to our stay in Batam. The property may be a bit aged but they are making efforts to upgrade the property progressively. The spa was world class. I am a seasoned traveler and the spa here was one of the top. This was my kids’ first time and I have to say I have spoiled them starting them with one of the best spa experience. Simply beautiful. A very memorable trip for my family. Returning to Batam after over 20 years, I was spoiled. Tried three resorts in Batam and this one wins hands down. Next time, I want to try the in-villa bbq. Sean and Michelle"

"Great room, room cleaning and the pool is great in the wvenings"

"Rooms are clean and comfortable. The grounds are well maintained and the surroundings are quite beautiful. There are only two dining choices on weekdays and there many things to do during the day as the city and towns are not close and there are no interesting places to visit nearby. It's great if you want to sit around the pool all day, but not if you want to get out and see things."

"Just checked out today after a short getaway with my girlfriends. Room was neat and clean. Plenty of space even though there were three of us. Mira and her colleagues at front desk were friendly and warm. They even remembered our ferry departure timing and came to remind us during breakfast when the shuttle to the ferry terminal was arriving. Overall awesome stay!"

"Super staff, very helpfull and nice!"

"Excellent all round Lovely experience "

"The staff at the ferry terminal pick up and concierge are very helpful. I don’t remember all the names but Ode helped us with the bags while we cycled to the hotel. Food wise Indonesian food is great and breakfast choices are many. View from the pool is amazing."

"Great resort, all the staff are super friendly and helpful. Perfect for a relaxing family holiday "

"Nice to spend good time with the family"