Lagoi hotel guide. Banyan Tree hotel in Lagoi, Bintan

"this is my 2nd time staying at this hotel. very good experiences in term of hotel room condition, staff friendliness, convenience as the shopping centre and cruise centre is nearby. i will come again"

"Nice to spend good time with the family"

"We enjoyed our 4D3N stay immensely; it was rustic, quiet, and simply beautiful. The staff are professional, helpful, and attentive. I had an accident and the GM personally attended to my needs. Got a car to send me to the resort clinic and back within the hour. The security is impressive, and this place is perfect for that peaceful getaway where you do not need to be stressed over small matters."

"The staff from the driver to the reception were phenomenal! It was not highly rated because it is an older villa, but for the price compared to other villas it is exceptional! Our driver Iskandar took us for lunch at a local place that was good and cheap. The reception offered to purchase belinjo chips for us at the market so we don't have to pay tourist prices. the property is close to Lagoi beach where there are cheaper local restaurants and cafes. The pool at the Signature villa is nice and big. There are also 2 bathrooms with 2 separate bathtubs and showers for our 2 bedroom villa. The cleanliness level could be improved, but all in all we had an enjoyable stay."

"Amazing resort. All rooms have its own pool which is cool! Staff are all so professional and friendly. The buggy service that transfer us from one point to another is always prompt."

"Excellent stay overall, gorgeous beach. very kind staff, very good service. Good food but priced for Singaporeans, much more expensive than 5 star resorts in Lombok. Activities on the beach could be better organized, as the jet skis broke down 2 days in a row. Very interesting lecture on turtles with the release of the hatchlings into the ocean waters. Overall great."

"We were very happy with the accommodations, the beautiful beach, the warm and welcoming staff and the exquisite food. I highly recommend Cassia Bintan!!"

"Nice lagoon and spacious ‘tent’. "

"Cockroach inside villa. Staff are friendly and helpful. But the property needs maintenance. "