Altstadt Hotel Krone Luzern

3.0 star property
Step into the heart of Old Town Lucerne with its charming shops and rich history. Savor a delicious breakfast then explore nearby Chapel Bridge.

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Photo gallery for Altstadt Hotel Krone Luzern

Standard Twin Room | Minibar, in-room safe, desk, blackout curtains
Front of property
Restaurant
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

Quadruple Room

Highlights

Heating
TV
Portable fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

Standard Single Room, 1 Single Bed

Highlights

Heating
TV
Portable fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Twin Room

Highlights

Heating
TV
Portable fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Triple Room

Highlights

Heating
TV
Portable fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About the area

Map
Weinmarkt 12, Lucerne, CH-6004

What's nearby

  • Lucerne Town Hall - 2 min walk
  • Chapel Bridge - 4 min walk
  • KKL Lucerne - 9 min walk
  • Lion Monument - 11 min walk
  • Chateau Guetsch - 17 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬3 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬2 min walk
  • ‪Restaurant Mill'Feuille - ‬1 min walk
  • ‪Restaurant Opus - ‬3 min walk

About this property

Altstadt Hotel Krone Luzern

Historic hotel near Chapel Bridge
Shopping on-site, dry cleaning/laundry services and a business centre are just a few of the amenities provided at Altstadt Hotel Krone Luzern. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and concierge services
  • Multilingual staff, luggage storage and tour/ticket information
  • A lift, a computer station and a front desk safe
  • Guest reviews speak highly of the breakfast, helpful staff and proximity to shopping
Room features
All guest rooms at Altstadt Hotel Krone Luzern include perks, such as heated floors, in addition to amenities, such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Heating and portable fans
  • Bathrooms with free toiletries and hairdryers
  • TVs with premium channels
  • Heated floors, daily housekeeping and desks

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 19 for adults and CHF 12 for children
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel des Balances, Weinmarkt, Lucerne]
For any questions, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 10 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 19 for adults and from CHF 12 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Frequently asked questions

Is Altstadt Hotel Krone Luzern pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.

How much is parking at Altstadt Hotel Krone Luzern?

Valet parking is available for CHF 32 per day.

What time is check-in at Altstadt Hotel Krone Luzern?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Altstadt Hotel Krone Luzern?

Checkout is at 11 AM. Late checkout is available for CHF 50.00 (subject to availability).

Where is Altstadt Hotel Krone Luzern located?

Located in Old Town Lucerne, this historic hotel is within a 5-minute walk of Lucerne Town Hall and Chapel Bridge. Mill Bridge and Rosengart Collection are just steps away. Lucerne (QLJ-Lucerne Train Station) is 8 minutes by foot and Lucerne Station is 8 minutes.

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Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 485 out of 1002 reviews
Rating 8 - Good. 393 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Karl

Great location and we appreciated the prompt and helpful service at the front desk.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bryce

Exceptional staff and location. Enjoyed the stay and would recommend
Stayed 3 nights in Nov 2024

8/10 Good

Carla

Very nice hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Cathy

Great location. Helpful staff. Large room.
Stayed 1 night in Jan 2025

8/10 Good

CHRISTIAN

Perfect location close.to shops and touristic places. Afordable hotel, spacious family Room and bathroom. Excellent bed/matresses, the only.downside is the noise in the morning around 7:30 when nearby shops and hotel put out their rolley of trashbins outside.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dana

This is a fantastic place to stay. Right in the middle of everything. If you opted in for their breakfast very nice and the price is fair. Rooms are clean and a good size. Staff was friendly and very helpful Great stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

This property was a great place for our visit to Lacerne. All the historic sites and transportation was within walking distance along with the great restaurants
Stayed 3 nights in Nov 2024

10/10 Excellent

Eduardo

They were very friendly, room 44 on the 4th floor was big, the shower not so much. The views from the window were very nice. The breakfast was very good
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

The gentleman who was at the front desk daily during our stay was the BEST
Stayed 3 nights in Nov 2024

10/10 Excellent

Gary

Room was large and comfortable, location was walkable to shopping, dining and train station.
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Location and comfort
Great hotel. Comfortable room, nice bathroom. Right on the weinmarket square. Lots cafes, restaurants and other eateries close. Supermarket 300 m. Pleasant helpful staff. Nice breakfast
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Fantastic location!
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Well maintained and in a great location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lezlie

This was an awesome hotel. 10' walk from train station and no stairs (however, there are cobblestones). The front desk staff were particularly awesome. I forget her name, but one of the ladies was so helpful when my husband needed some medical help. Very much appreciated! The only small negative is that the soap dispensers were VERY hard for me to squeeze (both shower & sink) to get soap dispensed - but I do have arthritis :( Other than that, don't hesitate to book these lovely, yet affordable hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Philip

The hotel is showing some wear and tear but the location is amazing. Easy to walk to from the train station and grocery store is steps away.
Stayed 4 nights in Sep 2024

8/10 Good

Melissa

Very small but clean room. Very professional and helpful staff. Good location in Old Town, in the middle of shopping and dining area.
Stayed 1 night in Oct 2024

8/10 Good

kristin

Decent accommodation in old town
Hotel was fine. Front desk clerk was very friendly. Room was also fine - comfortable bed and clean. Good location in the old town and easy walk to the train station. The “problem” with the hotel is it was quite hot (thermostat seems to have been for decoration only) and nothing soft to absorb sound, so if someone came in late you heard them.
Stayed 2 nights in Nov 2024

8/10 Good

Kim

Location was superb. Staff were the best, very helpful when we had questions. We would highly recommend.
Stayed 4 nights in Sep 2024

10/10 Excellent

Douglas

Perfect location to see the sites of beautiful Lucerne.
Stayed 2 nights in Jun 2024

10/10 Excellent

Christine

Location was perfect and staff was very friendly and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Diane

The location from the train station was easily walkable as was the Chapel Bridge and Jesuit church. There was an abundance if restaurants nearby. The hotel beds were very comfortable and the room was pretty spacious.
Stayed 3 nights in Sep 2024

10/10 Excellent

Teresa

Cozy hotel, big rooms, very central, nice staff.
Stayed 1 night in May 2024

8/10 Good

rita

Good location and good view
Stayed 2 nights in Jul 2024

10/10 Excellent

Emily

I love this hotel and the cozy enviroment. Totally recommend it!
Stayed 3 nights in Aug 2024

8/10 Good

khairalnnesa

Nice hotel close to everything. Spacious room but bathroom is little outdated. Other than that everything was good
Stayed 2 nights in Oct 2024