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Hotel Falken

3.0 star property
Pet-friendly hotel connected to a shopping centre in Lucerne with a restaurant

Choose dates to view prices

Photo gallery for Hotel Falken

Outdoor dining
Exterior
In-room safe, desk, free WiFi
Lobby
Shower, free toiletries, hair dryer, towels

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room (Air Conditioning)

Double Room (Air Conditioning) | In-room safe, desk, free WiFi

Double Room (Air Conditioning)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
In-room safe
Desk
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

In-room safe, desk, free WiFi

Single Room

Highlights

Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
In-room safe
Desk
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

In-room safe, desk, free WiFi

Double Room

Highlights

Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
In-room safe
Desk
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, free WiFi

Triple Room

Highlights

Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
In-room safe
Desk
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

In-room safe, desk, free WiFi

Quadruple Room

Highlights

Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
In-room safe
Desk
  • 15 sq m
  • Beach view
  • Sleeps 4
  • 4 Single Beds
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About the area

Map
Falkengasse 4-6, Lucerne, LU, 6004

What's nearby

  • Lucerne Town Hall - 4 min walk - 0.4 km
  • Chapel Bridge - 6 min walk - 0.5 km
  • KKL Lucerne - 7 min walk - 0.7 km
  • Lion Monument - 8 min walk - 0.7 km
  • Swiss Transportation Museum - 4 min drive - 2.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪Confiseur Bachmann AG - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Tchibo Luzern - ‬2 min walk
  • ‪Bierliebe & Friends - ‬3 min walk
  • ‪Mr. Pickwick Pub - ‬3 min walk

About this property

Hotel Falken

Hotel near Chapel Bridge
Hotel Falken provides amenities, such as a bar and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Self-parking (surcharge), express check-out and multilingual staff
  • A front desk safe, ATM/banking services and a lift
  • Tour/ticket information, smoke-free property and luggage storage
Room features
All guestrooms at Hotel Falken include comforts such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Ceiling fans, limited housekeeping and desks

Awards and affiliations

The property is a member of Historic Hotels of Europe.

Languages

English, Farsi, German, Japanese, Russian, Turkish

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  • Air conditioning
  • Housekeeping
8.6 out of 10, Excellent, 298 reviews
The price is Rp2.828.246
Rp3.119.201 total
includes taxes & fees
27 Apr - 28 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 29 per day)
  • Parking on site (CHF 29 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (3:00 PM - 8:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per night
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CHF 29.00 per day (in/out privileges)
  • Nearby parking fee: CHF 29 per day
  • Pet fee: CHF 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Falken Hotel
Falken Lucerne
Hotel Falken
Hotel Falken Lucerne
Falken Luzern Lucerne
Hotel Falken Luzern
Falken Luzern Lucerne
Hotel Falken Hotel
Hotel Falken Lucerne
Hotel Falken Hotel Lucerne

Frequently asked questions

Is Hotel Falken pet-friendly?

Yes, pets are allowed at this property. There's a required deposit per night.

How much is parking at Hotel Falken?

Self-parking is available for CHF 29.00 per day.

What time is check-in at Hotel Falken?

Check-in start time: 3 PM; check-in end time: 8:00 PM.

What time is check-out at Hotel Falken?

Checkout is at noon.

Where is Hotel Falken located?

Located in Old Town Lucerne, this hotel is within a 10-minute walk of Hertensteinstrasse and Chapel Bridge. Saint Peters Church and Rosengart Collection are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 7 minutes by foot and Lucerne Station is 7 minutes.

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Hotel Falken Reviews

Reviews

6.8
Rating 10 - Excellent. 57 out of 381 reviews
Rating 8 - Good. 136 out of 381 reviews
Rating 6 - Okay. 93 out of 381 reviews
Rating 4 - Poor. 59 out of 381 reviews
Rating 2 - Terrible. 36 out of 381 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Stefan

Stayed 1 night in Oct 2021

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unterkunft war für unsere Bedürfnisse sehr gut gelegen sauber und dier Empfang sehr freundlich und hilfsbereit.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Super
Stayed 1 night in Jul 2021

8/10 Good

Joern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Miserables Check-In, extrem unfreundlich!

Wir hätten einen Parkplatz zur Verfügung vom Hotel aus den wir bezahlen müssten. Wir sind um 14:30 angekommen, Fahrt zum Hotel nicht möglich. Also ist jemand ausgestiegen und zum Hotel gelaufen -und gefragt. Leider war die Antwort wir sollen in einem Parkhaus parkieren. Ca. 14:45 wollten wir einchecken, aber die Person welche das Check-In im Griff hat, war nicht da! Uns wurde mitgeteilt dass Sie ab ca. 16:00 kommen würde, also sind wir was essen gegangen, um 16:45 waren wir wieder vor Ort, uns konnte immer noch niemand einchecken, gewartet bis 17:30! Dann hat es endlich geklappt, nachdem die Klapperkiste am Empfang Mal funktioniert hat, Dauer ca. nochmals 10min. Im Zimmer angekommen, klein -und sauber wegen Location -und Preis ist das ja noch OK, aber ganz abdunkeln liess sich das Zimmer nicht, wir wollen am nächsten morgen nicht um 6:00 von der Sonne geweckt werden. Nach reichlichem überlegen, haben wir dann um 19:30 ausgecheckt. Eine Entschuldigung haben wir NICHT erhalten, die Taxen für die Uebernachtung haben wir NICHT erhalten. Nach knapp 1 Woche hatt sich auch niemand mehr bei uns gemeldet. Bei allem Respekt, Ihr seid eine Schande für die Buchungsportale, den anderen Hotels in der Gegend -und für Eure Stadt!
Stayed 1 night in May 2021

8/10 Good

Axel

Liked: Cleanliness, staff & service
Disliked: Room comfort

Gute Lage - Fairer Preis - schlimme Betten

Der Preis für die Lage war vollkommen OK. Die Zimmer sind sauber und Ordentlich. Zwei Sachen sind doof: 1.) die Betten sind ein Katastrophale und untragbar selbst für zwei Sterne 2.) keine Badehandtuch sondern nur zwei kleine Mini Handtücher Ansonsten freundlicher Service und Top Lage
Stayed 1 night in Jan 2021

2/10 Terrible

Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 ème étage et un froid glacial dans la chambre durant toute la nuit. J’aurais mieux fait de dormir dehors, dans le froid, ça n’aurait rien changé. La personne « sur place » n’était même pas sur place pour que je puisse me plaindre. C’est sûr, je n’y retournerai plus jamais.
Stayed 1 night in Jan 2021

4/10 Poor

jean paul

Disliked: Room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Marc, Payerne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l'emplacement est super. l'accès est facile. il y a un grand parking (un peu cher) pas très loin
Stayed 2 nights in Jul 2020

8/10 Good

Jovana

Liked: Staff & service
Stayed 1 night in May 2020

8/10 Good

Jo, Ulsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
루체른 역 호수 건너편 번화가에 위치해있습니다. 번화가라 쇼핑 및 편의시설이 가득하고 호수와 가까워서 주변 산책하기 좋았습니다. 가장 작은 방이라 좁았지만 조리시설도 있습니다.(사용 시 추가 요금)
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Die Unterkunft ist sauber und zweckmässig eingerichtet. Sie ist nahe beim Bahnhof und auch der Kappelbrücke. Je nach Wochentag ist es ruhiger oder etwas lauter.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
The hotel was in a good part of town, with historic sights located within walking distance.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place amazing and the hostess was very friendly
Stayed 1 night in Dec 2019

6/10 Okay

Luciano&Regula

Liked: Cleanliness, staff & service
Disliked: Amenities
Günstig und Zentral. Unpersönlich. Seife im Dusche/Waschtisch stinkt. Abfallkübel sowie Fenster defekt.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
골목안에 있어 전경은 없는 거나 마찬가지고, 19년 11월에 다녀갔는데 주변에 공사중이어서 새벽에 좀 시끄러웠습니다. 그렇지만 역에서 가깝고 시가지내에 있어서 주변 산책삼아 돌아다니기도 좋은 장점이 더 크다고 생각됩니다.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and kind people, close to station, nice dinner
Stayed 1 night in Nov 2019

2/10 Terrible

Kirti

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pathetic is the word for falken

It is better to sleep at platform then staying in hotel falken..it is a restaurant which is now converted into hotel rooms.. It is so pathetic and small and smelly. Rooms and corridors were stinking badly, there were spider webs in our room, beds were so uncomfortable that we couldn’t sleep whole night, room itself is very suffocated.. they have old ages Manual heaters in there Rooms which make noises like hell and so you Can’t sleep with turning them on. Overall, never never chose to stay in hotel falken, specially if you are travelling with family.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Alec

Stayed 1 night in Nov 2019