Makkah hotel guide. Rotana hotel in Makkah, Makkah Province

"The service overall was impeccable. The staff were always polite and quick to assist with any requests. From the moment I checked in, I felt welcomed and well taken care of. "

"Everything was outstanding. Very polite reception, fast, responsive,room service.definitely recommend "

"The hotel is walking distance to the Haram, however it’s on a steep hill so not convenient for young children and elderly. The shuttle bus runs every 10 minutes which is very convenient but then you have to take a lift and a bit of a walk to Haram.Overall the hotel is immaculate, they gave us an upgrade which was really helpful, clean spacious rooms, amazing staff, lovely continental breakfast with a lot of choices. There’s a cafe and food court nearby. Will definitely recommend. Thank you Hilton Doubletree 😊"

"Easy access yo Kabbah ❤️❤️"

"Proximity to the Kaba"

"Very close to Haram. Quiet side entrance gets you into the building (Tower 2). Close to shops which makes it very convenient. A shout out to Brother Munir who was of great service & help during our stay. Would definitely recommend. (even though the lifts can sometimes take a while to go up & down the 23 odd floors)"

"I like everything the rooms breakfast transportation "

"Our stay was very good. "

"I booked through Expedia my whole Umrah trip for 4 people. Somehow the room that I finally booked was of 3 single beds. I called property and emailed them too but the issue was not solved. When we finally reached there and talked to them, they were very nice and receptive. They upgrade our room and gave us a suite instead. It was first Umrah of my kids and we were staying at Pullman Zamzam for the first time too. This act made our stay memorable and we are now Pullman ZamZam for life. Also their luggage policy is very good and helpful. Haram is right outside the hotel. Breakfast options were great too. "