Crown Hotel Reviews, Deals & Photos 2025

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Hot springs hotel connected to a shopping centre in Mataram with a full-service spa

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Popular amenities

Spa

Breakfast available

Room service

Laundry

24/7 front desk

Housekeeping

Room options

All rooms

1 bed

2 beds

Showing 2 of 2 rooms

Deluxe Room

Highlights

Garden

Balcony

Air conditioning

Fridge

Flat-screen TV

Private bathroom

Free bottled water

Coffee/tea maker

400 sq m
Sleeps 2
1 King Bed

Superior Twin Room, 2 Bedrooms, Smoking, Garden View

Highlights

Garden

Balcony

Air conditioning

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Free bottled water

320 sq m
Sleeps 2
2 Single Beds

Similar properties

Parking included

Free WiFi

Air conditioning

Room service

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About the area

Jl. Maktal no. 8, Cakranegara, Mataram, Lombok, 83231

What's nearby

Mataram Mall - 4 min walk - 0.4 km
Pura Meru - 14 min walk - 1.2 km
Mayura Park - 15 min walk - 1.3 km
Islamic Center NTB - 3 min drive - 3.1 km
Lombok Epicentrum Mall - 4 min drive - 3.0 km

Getting around

Lombok (LOP-Lombok Intl.) - 42 min drive

Restaurants

‪Rumah Makan & Lesehan Taliwang Kania - ‬4 min walk
‪Seafood Ikan Bakar 88 - ‬4 min walk
‪Delicio Bakery & Cafe - ‬6 min walk
‪McDonald's - ‬7 min walk
‪Bubur Bandung Sari Rasa - ‬1 min walk

About this property

Crown Hotel

Hotel near Lombok Epicentrum Mall

Located close to Mataram Mall and Pura Meru, Crown Hotel provides a terrace, a garden and dry cleaning/laundry services. Indulge in a hot stone massage, a facial and reflexology at bridal salon and spa, the on-site spa. Free in-room WiFi is available to all guests, along with a restaurant and a snack bar/deli.

You'll also enjoy the following perks during your stay:

Free self-parking
Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge) and express check-out
Express check-in, luggage storage and a front desk safe

Room features

All guest rooms at Crown Hotel have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning.

Other conveniences in all rooms include:

Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels
Private gardens, fridges and coffee/tea makers

Languages

Indonesian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour airport drop-off shuttle on request for a surcharge
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: IDR 30,000 for adults and IDR 25,000 for children
A restaurant
Snack bar/deli

Things to do

Full-service spa

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Meeting rooms

Outdoors

Garden
In a state park
Outdoor furniture
Terrace

Full-service spa

8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot/mineral springs
Manicures/pedicures
Reflexology
Spa open daily
Sports massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair-accessible parking

Room amenities

Bathroom

Free toiletries
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Refrigerator

More

Air conditioning
Desk
Laptop workspace

Policies

Check-in

Check-in start time: 11:30 PM; check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Express check-in available

Minimum check-in age - 15

Check-out

Check-out before 2:00 PM

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for IDR 100000.0 per day.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Fee for cooked-to-order breakfast: from approximately IDR 30000 for adults and from IDR 25000 for children
Airport shuttle fee: IDR 225000 per vehicle
Rollaway bed fee: IDR 100000.0 per day
Laundry fee: IDR 25000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

We should mention

This property does not have any lifts

Clothing is optional at this property

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Guests under 15 years old are not allowed in the spa

Property is also known as

Crown Hotel Mataram

Crown Mataram

Crown Hotel Hotel

Crown Hotel Mataram

Crown Hotel Hotel Mataram

Frequently asked questions

Is Crown Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crown Hotel?

Self-parking is free at this property.

What time is check-in at Crown Hotel?

Check-in start time: 11:30 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crown Hotel?

Checkout is at 2:00 PM.

Does Crown Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of IDR 225000 per vehicle applies.

Where is Crown Hotel located?

Located in the heart of Mataram, this spa hotel is within a 15-minute walk of Mataram Mall and Pura Meru. Islamic Center NTB and Lombok Epicentrum Mall are also within 2 mi (3 km).