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"The property is beautiful and the overwater bungalows are well maintained! Breakfast buffet didn’t disappoint either - very good selection of a wide variety of items. Staff at the resort were underwhelming unfortunately in terms of service. This started with my pre-arrival communications with their concierge, which was consistently delayed and slow on Thalasso’s end. This only continued during my stay at the property. Many staff at the pool and restaurants didn’t even speak or understand fluent English. Due to their poor communication skills, they never extended to help in any capacity like providing towels, bringing water, checking in, etc. Overall pretty mixed experience. Expected much better service given how nice the property is. "

"Great unforgettable stay with friendly and helpful staff. You feel like your are part of family and every staff member care about you . Moeava was extremely helpful and friendly. Highly recommended "

"Beautiful property and room. Great food options. And quality customer service (Jimmy in particular was excellent at making sure we were happy with our stay)"

"We were very happy with our stay at St Regis. From the moment we stepped on to the yacht to take us to the island till we fly out we were treated with luxury. The staff were next level in friendliness. Our personal assistant Chloe was absolutely amazing for us. Our canoe breakfast was absolutely fantastic. The restaurant staff were always on hand to please and the food was always delicious. The Lagon restaurant and 727 Bar were exceptional and the view of the mountain sunset was spectacular. We couldn't fault our holiday in any way, and we plan to return. A big thank you to everyone there, you are all truly a credit to your organisation. "