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"The breakfast was good. Staff are friendly. They only had one elevator working so that was a bit inconvenient. The location of the hotel is good. It was a few minutes walk to Galleria Mall. It was a bit far from Malioboro. Here are plenty of nearby eateries "

"We love the hotel and enjoyed the extensive breakfast buffet. We ate dinner there and the food was good. Bizarrely, wine was unbelievably expensive with the cheapest bottle being over $200. When we said that the restaurant and the front desk they said that a lot of people say that. Roaster and bear around the corner is a very good restaurant with $30 bottles of wine. "

"Great staff, very friendly and helpful. "

"The aircondition was bad in the executive room."

"Great hotel with amazing staff. Good location and facilities. Was able to arrange tailored tour with car/driver through the hotel with the wonderfully helpful Heru."

"Amazing hotel. Very helpful staffs. Great rooms. "

"They made a few mistakes in the beginning with my room but they made up for them with extra excelent service, shout out to Mr Yanto and mba Belinda at Kayu Manis restaurant and all the staff at the restaurant for treating me and my Mom with smile, kindness and professionalism. Will definitely come back and recommend to friends and family. Keep the good work 🙏"

"Extraordinaire experience. Extremely nice staff and excellent cuisine. The breakfast buffet was exquisite."

"The hotel needs to update its facilities because it is already too old. It does not live up to it’s 4-star hotel status. We booked it hoping that we will have a wonderful experience in a 4-star hotel, but we were very disappointed with the quality of room we had. They need to upgrade the hotel and compete with other 4-star hotels in the city."