6/10 Okay
Devon
Travelled with family
20 Nov 2024
Liked: Cleanliness
We have stayed here before ( 2 ) times and that's the reason we came back. But this time was not good. We had a problem with hot water. Had to wait for food at 2 different restaurants for an HOUR and we had reservations. The hotel has went under new management and you can tell. Not the same at All. Had you waiting for a table at the bar when there are tables available.Had me wait for 45 minutes for a table for one. And had at least 6 tables open or more so I asked could I get the food to go? I wanted to see how long it would take for a pizza to go? Thats one of the restaurants I waited an hour after waiting 45 minutes for a table. The two young ladies couldn't tell me why the wait was so long? My pizza finally came When the manager seen that I was still waiting. Before if they didn't have what we wanted they would go and get it or find it. But this time we don't have it. The place would be spotless now you can tell. We watched them get a wedding reception together and it was looking so good and they didn't finish the job. The bride and groom was upset and they let them know right then. You spend all that money and you didn't finish???? November 15-19 2024 was the last time at this hotel.
Devon
Stayed 4 nights in Nov 2024