Quality Inn & Suites University Area
2.5 star property

Hotel with free breakfast, a quick walk to Ball State University

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Quality Inn & Suites University Area

Business centre
Exterior
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Free daily continental breakfast
Standard Room, 1 King Bed, Non Smoking | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

5.4 out of 10

Popular amenities

5.4 out of 10
Guest amenities rating.
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is Rp785.152
Rp879.370 total
includes taxes & fees
3 Oct - 4 Oct
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Room options

Available filters for rooms
Showing 9 of 9 rooms

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
TV
Separate bedroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Map
3400 North Everbrook Lane, Muncie, IN, 47304

What's nearby

  • Ball State University - 4 min walk
  • Scheumann Stadium - 3 min drive
  • IU Health Ball Memorial Hospital - 4 min drive
  • Emens Auditorium - 4 min drive
  • Horizon Convention Center - 6 min drive

Getting around

  • Indianapolis International Airport (IND) - 78 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Dairy Queen - ‬8 min walk
  • ‪Applebee's Grill + Bar - ‬2 min drive
  • ‪Culver's - ‬3 min drive

About this property

Quality Inn & Suites University Area

Hotel near Ball State University
Located close to Muncie Civic Theatre, Quality Inn & Suites University Area provides free continental breakfast, laundry facilities and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking and extended parking
  • A 24-hour front desk, coffee/tea in reception and a banquet hall
  • A vending machine, meeting rooms and a TV in reception
Room features
All 87 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Shower/bath combinations, free toiletries and hairdryers
  • TVs with cable channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Daily housekeeping

Business services

  • 800 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have any lifts
Alcohol is not served at this property
Guests under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 15 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Cardinal Inn Muncie
Quality Inn Muncie
Quality Muncie
Quality Inn Suites Muncie I 69
Quality Inn & Suites University Area Hotel
Quality Inn & Suites University Area Muncie
Quality Inn & Suites University Area Hotel Muncie

Frequently asked questions

Does Quality Inn & Suites University Area have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Quality Inn & Suites University Area?

As of 20 Sep 2024, prices found for a 1-night stay for 2 adults at Quality Inn & Suites University Area on 3 Oct 2024 start from Rp785.152, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites University Area pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn & Suites University Area?

Self-parking and extended parking are free at this property.

What time is check-in at Quality Inn & Suites University Area?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 30 (subject to availability).

What time is check-out at Quality Inn & Suites University Area?

Checkout is at 11 AM. Late checkout is available for USD 30 (subject to availability).

Where is Quality Inn & Suites University Area located?

Situated near the airport, this hotel is 0.2 mi (0.3 km) from Ball State University and 3.5 mi (5.6 km) from Muncie Civic Theatre.

Quality Inn & Suites University Area Reviews

Reviews

5.4
Rating 10 - Excellent. 60 out of 369 reviews" "
Rating 8 - Good. 60 out of 369 reviews" "
Rating 6 - Okay. 62 out of 369 reviews" "
Rating 4 - Poor. 83 out of 369 reviews" "
Rating 2 - Terrible. 104 out of 369 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was extremely dirty and despite the price being resonable for a typical hotel stay, I consider it WAY overpriced for such unsanitary facility. There is No way they are cleared to serve food in that place. How are they allowed to do business! We left and were not offered a refund. Didn't care! Absolutely disgusting!
Stayed 1 night in Aug 2024

6/10 Okay

Jeffrey

Business traveller
Liked: Staff & service
Air conditioner in room very noisy
Stayed 1 night in Aug 2024

6/10 Okay

Mike

I got a room and the air conditioner was not working. There was a writing pen on the floor and the shower was not clean - they did move me to another room, but I had already unpacked everything so I had to repack again and move
Stayed 2 nights in Aug 2024

2/10 Terrible

Jared

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not present! People having to supply their own pillows and sheets from walmart. Not given towels or room cleaning over two night stay. No bowls or plates for "breakfast" , only given waffle mix and waffle maker, cheap oatmeal creme pies and cheep pastry from gas stations, no other food. All guests were very vocal at their disgust, throwing door keys to unoccupies front desk and leaving the premises very dissatisfied. Gives quality Inn a very bad name!!!!
Stayed 2 nights in Jul 2024

2/10 Terrible

Timothy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in at 9pm and the front desk had to check to see if the room had been cleaned. She had to get towels for as there were not enough in the room. The room was damp and musty. I killed an inch-long centipede crawling along the walls. The paint on the ceiling above the shower was cracked and falling into the tub. At no point during our stay did I see maid service anywhere in the hotel. I had to request towels each day and used towels were never removed from the room during our stay. The common eating area was always dark with all the chairs put up onto the tables. Both ice machines were out of service. It was a terrible stay--do not book rooms here.
Stayed 3 nights in Jul 2024

2/10 Terrible

Jeffery

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never anyone at the front desk. Sign posted with a number to call but nobody ever answered. Waited 10 mins for someone to check me in. Carpet in room was filthy and room smelled very dirty. Place looks nice on the outside but inside is a different story.
Stayed 4 nights in Jul 2024

4/10 Poor

Susan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Blanca

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a very sketchy, runned down feel. Our room smelled musty. The place has very poor maintenance throughout. Old furniture, peeling paint, stained carpeting. Very unpleasant experience. Do not recommend.
Stayed 1 night in Jun 2024

2/10 Terrible

clint

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, worn out, and unprofessional.
Stayed 1 night in Jun 2024

2/10 Terrible

clint

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, worn out. unprofessional and not true to advertising. Pool was closed and breakfast was almost nothing. Had to switch rooms twice.
Stayed 1 night in Jun 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing services, quietly place,
Stayed 1 night in Jun 2024

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Tanya

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are never at the front desk!! The room was dirty and had a musty mildew smell in the front room and cigarette smoke smell in the back room. I had a suite. Blankets dirty and turned over so you couldn’t see. Coffee in the room but nothing to stir it with or condiments to put in it and not to mention it was placed on the shelf in closet area. Very disappointed and unhappy with this stay the worst part was the smell. It was horrible and I won’t stay here ever again!!!!
Stayed 2 nights in May 2024

2/10 Terrible

gidget

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 4 to check in, had to find staff to do so, they were "cleaning" rooms still. Door to room was open, dirty, bathroom dirty, no linens, half used individual toiletries, "stuff" on walls, beds, dust everywhere. Left, went to find another hotel, came back and checked out. Manager said I had to take it up with Expedia. We literally were checked in for 2 hours. There were people hanging around, chairs on top on tables in dining area, showed as PERMANENTLY CLOSED on GPS. Empty vending machines in lobby, it literally looked like they opened just to get $$$$ from those attending the college graduation, myself included.
Stayed 1 night in May 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Staff & service
Hotel was quiet and the employees were friendly.
Stayed 3 nights in May 2024

4/10 Poor

Gloria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms looked dirty and had a weird smell. We didn't feel comfortable staying there.
Stayed 1 night in May 2024

4/10 Poor

Linda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom dirty Room smelled like cigarettes Vending machines empty Pool out of order
Stayed 1 night in Apr 2024

2/10 Terrible

Chad

Travelled with family
Stayed 1 night in Apr 2024

2/10 Terrible

John

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vile, frightening and disgusting.
Staff fighting, torn carpets, load noises in the halls, half the lights out. This place has it all!! This includes junkies (and maybe prostitutes I can't be sure) roaming the halls, plus drug deals in the parking lot. I am not kidding. If you still want to stay, enjoy the loaf of bread, half container of milk and Lil' Debbie snack cakes that are put out for you at the complimentary 'breakfast'. But get there early before the Meth-Heads grab them all up. There is no pool. There aren't even towels. It is truly frightening and needs to be torn down. Shame on Hotels.com for allowing this to be booked on this site.
Stayed 2 nights in Apr 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Left & Stayed Elsewhere
Very rough. Checked in. Got to the room and it wreaked. Contacted hotel staff and they first said they could do nothing. Said we would leave. So they moved to a room not much better and very trashy area. Did not feel safe. Staff wouldn’t do anything. Left 2 paid rooms for several days to stay elsewhere. Just couldn’t stay here!
Stayed 4 nights in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was supposed to be at 3. When I got there. There were 4 children blocking the entrance on their bikes. I later discovered they are the children of the maid and front desk worker. When I got there at 3:40 she said the room was not ready to give them 15-20 minutes. I waited in the car for 25 minutes and walked inside and it was still not ready. This was after 4pm at this point. We ended up going for dinner and coming back 2 hours later and were able to get in. The rooms were very gross there was no view because there was a trash bag over the window. The tv did not have a remote, I believe they hid it because when I manually turned the tv on it was shattered and unwatchable. The vending machines had no snacks and they had already put breakfast away before it was even 9am. Would not recommend staying here at all. Even if you need to go over a town it would be better than staying here. Also the door locking was very unstable I did not feel comfortable staying here. I should have just got a motel.
Stayed 1 night in Apr 2024

2/10 Terrible

Muriel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs lots of help
Reserved 2queen beds got a full size and a pull out shower rod broken hair on toilet tv didn’t work pool broke. Changed to another room they had no rooms that I requested ended up with the same type full size and a pull out overheard workers say they had found 6 I assume bed bugs so far sheet on pullout had yellow stains was hard to find the people at the front desk when I wanted to ask for a refund even Hotels.com didn’t get an answer after 3 tries
Stayed 1 night in Apr 2024

2/10 Terrible

Theresa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room had visible holes in the walls, outlets that didn’t work, outlets missing the cover, plastic sheeting taped over the window, the ceiling in the shower was peeling, the fan in the bathroom was dusty and filthy. I would never stay there again.
Stayed 1 night in Apr 2024

4/10 Poor

Jami

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn't clean when we arrived, bathroom was dirty, bedsheets and cover were disgusting. We were given only one towel for 2 people staying 3 days. Front desk was unmanned a majority of the time. Phone was never answered, so we would have to search until we came across someone for anything needed. Would not recommend.
Stayed 3 nights in Mar 2024

4/10 Poor

DENISE

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the price, the pool was closed, the bed sheets had a stain on them.. ok for just a one night but not worth the price
Stayed 1 night in Mar 2024