North East England hotel guide. Cairn Hotel Group hotel in North East England, United Kingdom

"I gave this a good only because of the reception staff especially Anna and Ben who were particularly kind and helpful. The hotel was a great location and had a gym which we used . But our room was dirty and not cleaned even when we put out the please do our room sign on our door. We only got refreshments coffee and tea etc on our first day and we were staying three nights . Our room was not cleaned and the beds were not made and we had to ask reception for toilet roll to be replenished , new...

"Staff were excellent."

"It was a lovely place to stay in for a few days, staff are lovely and close to the football stadium which is great, also it was nice and clean would defo stay here again "

"Gorgeous hotel, staff very helpful and friendly, had a brilliant stay. Room very clean and bed very comfy "

"Perfect location, easy check in and parking straight outside! Everything you need, spacious and comfy. Holiday Inn next door where you check in we’re so helpful and friendly- could not fault! Only criticism was furniture/carpets were quite stained but for what we paid it was amazing value for money Would definitely book again "

"The Carlton is in the process of being renovated. The alternative accommodation across the road was an excellent replacement. Very well presented, clean funky and functional more than adequate for a brief visit. Right in the heart of Jesmond,"