Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732
What's nearby
Flamingos Golf Club - 2 min drive
El Tigre Golf at Paradise Village - 5 min drive
Nuevo Vallarta Beach - 5 min drive
Nayar Vidanta Golf - 8 min drive
Playa Bucerias - 9 min drive
Getting around
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 20 min drive
Restaurants
Don Rafael - 15 min walk
Riu Palace Piano Bar - 3 min walk
Kulinarium - 16 min walk
Samba Vallarta by Emporio Hotel - 11 min walk
La Botana - 15 min walk
About this property
Hotel Riu Palace Pacifico - Adults Only - All Inclusive
Luxury all-inclusive property refurbished in 2023 and located near Bay of Banderas
You can look forward to a free breakfast buffet, a swim-up bar and a poolside bar at Hotel Riu Palace Pacifico - Adults Only - All Inclusive. With a beachfront location, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a facial, a body wrap or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the health club; other things to do include volleyball, surfing/body boarding and kayaking. Free in-room WiFi is available to all guests, along with a corner/local shop and a free daily manager's reception.
You'll also enjoy the following perks during your stay:
3 outdoor pools with sunloungers, pool umbrellas and a lifeguard on site
Free self-parking
Limo/town car service, a free beach club on-site and a vegetable garden
Multilingual staff, a banquet hall and a TV in reception
Guest reviews speak highly of the beach locale, pool and helpful staff
Room features
All 445 rooms have comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
Recycling and LED light bulbs
Bathrooms with rainfall showers and designer toiletries
Plasma TVs with satellite channels
Balconies, separate sitting areas and toasters
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Awards and affiliations
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 7 AM to 11:30 AM
6 bars/lounges
9 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli
Restaurants on site
Asian restaurant Kyoto
Elite Club Restaurant
Fusion restaurant Krystal
Italian rest La Toscana
Steak House
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage
Guest services
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Computer station
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Vegetable garden
Full-service spa
Aromatherapy
Body wraps
Facials
Manicures/pedicures
Spa open daily
Steam room
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
1 building
100% renewable energy
8 floors
Art Deco architecture
At least 80% lighting from LEDs
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Lifeguards
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Towels provided
Entertainment
Plasma TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Dining table
Free bottled water
Minibar
Toaster
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Connecting rooms available
Dryer
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico Adults Only All Inclusive
Frequently asked questions
Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a pool?
Yes, this property has 3 outdoor pools.
Is Hotel Riu Palace Pacifico - Adults Only - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Self-parking is free at this property.
What time is check-in at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.
What time is check-out at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Checkout is at noon.
Are there all-inclusive benefits at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Yes, the property is all-inclusive.
Where is Hotel Riu Palace Pacifico - Adults Only - All Inclusive located?
Nestled on the beach, this Nuevo Vallarta property is within 1 mi (2 km) of Bay of Banderas and Playa Bucerias. Nuevo Vallarta Beach is 1.5 mi (2.4 km) away.
Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1940 out of 2970 reviews" "
Very nice. The property is super clean and Recently remodeled. This is the nicest RIU we’ve stayed at. Loved the adult only atmosphere. Steak restaurant was great. Buffet was average. Loved the sports bar. Rooms were nice and very clean, best of all the bed was super comfortable. This property was a bit small than the RIU in Cabo which we liked. You are closer to everything at the resort. Lobby area in the evening was nice with specialty cocktail cart every night. Definitely would recommend this resort.
The newly renovated Riu is gorgeous. You can easily get a drink at a bar and you are greeted with a smile. We always feel safe, walking down the beach and running on the path in front of the hotel. It’s fun to get a massage on the beach. We like Heather’s food near the pool so you don’t have to completely dry off and go to the buffet if you don’t want to. The nightly buffets had really good food.
First off, we had the best service every by Kristel in the coffee shop. She was so unbelievably friendly and she really helped make our experience!
The property was very clean, I found the caliber of food far superior compared to many other all inclusives that I've been to and everything was updated as they renovated in the last year or so.
Only pieces of feedback is that we did wish the pool was actually cooled, it was between 33 and 34 degrees outside while we were there and the pool was the same temperature as the air, not quite as refreshing as we would have hoped. They also did not have any umbrellas at the beach for the people that weren't in the exclusive club.
And finally, their nighttime shows start a bit later, I believe around 9 pm and the volume is so loud we heard it from our room the entire 1.5 hours the show was happening.
Also just a flag that you won't really be able to walk to a ton from the resort but it was still great and we loved our time there. Will definitely be back!
This kind of resorts are for honeymooners or group. I traveled solo. There were not enough activities to keep busy all day.
I had to ask the housekeeping staff to bring water and have coffee for the coffee maker. They keep adding to the instant coffee. The day before my departure I’ll asked the housekeeping staff to place a coffee pack for me. She said in 5 minutes. When I returned to my room that evening I did no have coffee for the coffee maker. I called the customer service desk and explained the whole story. The man who answered said, “it is too late now I will put the request for the morning staff. They will bring it at 7:00 am.” This did not happen.
This was the best Riu Palace we have ever stayed at. The property, staff, food, everything was outstanding. Maria greeted us each morning for breakfast and knew exactly what we drank for breakfast and took great care of us. Bartenders Polo, Minny Me and Reuben are the best! Mario helped us when our shuttle service was late by calling and finding out what happened. Every single staff person was helpful and friendly. Grounds are beautiful. This place is amazing and so clean!! The food is outstanding. Steakhouse, Italian and Sportsbar is the way to go. We travel alot and this place is top notch!!