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Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property
Luxury property on the beach, with 6 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

6 outdoor pools, pool umbrellas, pool loungers
Aerial view
Aerial view
Children’s activities
Premium bedding, down duvets, free minibar, in-room safe

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Spa
    Spa
The price is Rp4.445.000
Rp4.445.000 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Luxury Junior Suite Swim Out

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Swim Out

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Luxury Junior Suite

Two Bedroom Luxury Junior Suite | Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom Luxury Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Sofa bed
  • 101 sq m
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Two Bedroom Luxury Junior Suite Ocean View Diamond Club

Beach/ocean view

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Sofa bed
  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | Premium bedding, down duvets, free minibar, in-room safe

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Sofa bed
  • 484 sq m
  • Ocean view
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean Front

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club | Premium bedding, down duvets, free minibar, in-room safe

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Sofa bed
  • 319 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Luxury Junior Suite Ocean Front Swim Out Diamond Club

Luxury Junior Suite Ocean Front Swim Out Diamond Club | Terrace/patio

Luxury Junior Suite Ocean Front Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club | Premium bedding, down duvets, free minibar, in-room safe

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Sofa bed
  • 92 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club | Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Sofa bed
  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Junior Suite

View from room

Luxury Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Outdoor wedding area

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Pool
Hot tub
Breakfast included
All-inclusive
7.0 out of 10, Good, (1423)
The price is Rp4.972.384
Rp4.972.384 total
includes taxes & fees
2 Dec - 3 Dec
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino
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About the area

Map
307 Cancun - Chetumal Ejidal, Puerto Morelos, QROO, 77712

What's nearby

  • Moon Palace Golf Club - 15 min drive - 9.9 km
  • Petempich Bay - 17 min drive - 14.5 km
  • Ventura Park Cancun - 20 min drive - 17.3 km
  • Puerto Morelos Beach - 22 min drive - 19.0 km
  • Puerto Morelos Town Square - 25 min drive - 20.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬16 min drive
  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬1 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬19 min drive

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury all-inclusive property near El Tinto Golf Course
Located close to Ventura Park Cancun, Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort provides free full breakfast, free water park access and 3 swim-up bars. This property is a great place to bask in the sun with a white sand beach, 4 beach bars and sunloungers. Treat yourself to a massage, a body scrub or reflexology at the on-site spa. Be sure to enjoy a meal at any of the 12 on-site restaurants, which feature Asian cuisine and more. Yoga classes and fitness classes are offered at the gym; other things to do include volleyball and beach yoga. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with 3 poolside bars and a terrace.
You'll also enjoy the following perks during your stay:
  • 6 outdoor pools and a children's pool, with a lazy river, a waterslide and 3 swim-up bars
  • Tennis courts, beach towels and 8 meeting rooms
  • Beach umbrellas, wedding services and a 24-hour front desk
  • A gift shop, ATM/banking services and multilingual staff
  • Guest reviews give top marks for the family-friendly amenities, beach locale and pool
Room features
All 1005 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Plasma TVs with premium channels
  • Balconies, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 10 bars/lounges
  • 12 restaurants
  • 2 coffee shops/cafes
  • 3 poolside bars
  • 3 swim-up bars
  • 4 beach bars
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Taj
  • Zen

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Frequently asked questions

Does Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort on 26 Nov 2024 start from Rp4.445.000, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

This property doesn't offer parking.

What time is check-in at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Checkout is at noon.

Are there all-inclusive benefits at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Yes, the property is all-inclusive. Activities include surfing/body boarding, tennis, volleyball and more.

Where is Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort located?

This Puerto Morelos property is on the beach, 6.6 mi (10.6 km) from El Tinto Golf Course, and within 16 mi (25 km) of Ventura Park Cancun and Puerto Morelos Town Square.

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 511 out of 1055 reviews" "
Rating 8 - Good. 251 out of 1055 reviews" "
Rating 6 - Okay. 129 out of 1055 reviews" "
Rating 4 - Poor. 74 out of 1055 reviews" "
Rating 2 - Terrible. 90 out of 1055 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

mingxing

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Hannah Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the royalton splash! We went for a wedding which was also coordinated flawlessly! The food choices were good and the rooms were cleaned spotless every day :) The resort grounds were clean and the staff were so so so helpful! Shout out to Jonathon at the Expedia desk and shout out to Alfonso at the bar :)
Stayed 4 nights in Nov 2024

8/10 Good

Paul, Melfort

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royalton Splash is a good resort, with great facilities and staff. Our butlers Jorman and Gonzalo were Excellent. The only negatives are the facility is becoming a bit dated and the loyalty program push is unrelenting.
Stayed 7 nights in Nov 2024

8/10 Good

Nisha Vishal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Krystal Pohlenz was our point of contact for this trip. She treated us like family and took really good care. She made sure we were comfortable and made reservations and suggestions that were perfect for our family. I would rate her a 11/10 an extra point for her kind interactions. The other staff and people at the property were okay. Not sure if language was a barrier but because it is a huge property a lot of things are slow. Sometimes the orders never came on time and overall i would rate it a 9/10.
Stayed 5 nights in Nov 2024

8/10 Good

Thanh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Nov 2024

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities
I feel like this property is way overpriced . Lazy river wasn’t working, any indoor fun for the kids weren’t included and was super expensive, front dent wasn’t friendly or helpful, however Jon checked in with us daily and was absolutely amazing.
Stayed 10 nights in Nov 2024

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was fantastic. I havr to say the waitors in the buffet area were awesome. Food was really good!! Everyone was super nice and helpful.
Stayed 5 nights in Nov 2024

10/10 Excellent

Alina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Royalton Splash Riviera was absolutely amazing! I highly recommend booking through Expedia as they offer extra discounts for spa and bottle services, plus they include a private butler. Our butler, Jonathan, was excellent! He helped us with everything we needed, from booking transportation to making dinner reservations and spa appointments. He truly went above and beyond. This resort is perfect for families with kids—so much fun! They have incredible water slides for both adults and children, and the food was delicious. Our friends who stayed with us loved it as well! The only downside was the smell at the property—it reminded us of a swamp. Additionally, we found a small lizard in the bathroom, which could be a bit unsettling for some. Since we stayed in a swim-out suite, this might have been the reason. Thankfully, the staff quickly resolved it when we asked. Overall, the experience was excellent! There are plenty of restaurants to choose from, and the buffet had great options for kids. I highly recommend this resort for a memorable family vacation!
Stayed 4 nights in Nov 2024

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Diamond Club is the way to go! Our butler (yes, I said Butler) Omar was amazing! He took care of everything we needed!! The only downside was the beach. The seaweed has taken over the waters and it is a bit murky! Overall, it was a fantastic weekend!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Sergio

Stayed 2 nights in Oct 2024

8/10 Good

Shamara

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We took our 5 year old for her birthday and she had a great time. We booked with Expedia and once we got to the hotel we were greeted by our Expedia rep for the hotel Krystal who was absolutely wonderful!!! We were unhappy with our original room and the shower was leaking on the ground. She got us a new room with a better view. She made all of our dinner reservations, she helped me book excursions off the hotel premises. She arranged for our room to be decorated with balloons and happy birthday desert for my daughter. I also want to thank the other Expedia rep Alejandro who assisted us as well he was great and the one to decorate our room. At the hotel we loved the lazy river just wish it had a current to push us through if not we would just float in the same spot. The regular buffet had better food than the restaurants. The hotel itself is nice and clean. Pool is beautiful. The beach is not swimmable in my opinion. Overall nice hotel would stay again. Similar to other royalton hotels if you’ve ever been to one.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mandeep

Liked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the property all the activities the staff was amazing very kind and helpful esp Gonzalo Jorman Krystal Mychel and Carlos
Stayed 7 nights in Nov 2024

2/10 Terrible

Deepkiran

Stayed 7 nights in Oct 2024

10/10 Excellent

Arjun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing. We were greeted by Krystel who checked us in and made the process seamless and enjoyable. We would recommend this resort and would love to stay again. Krystel, thank you for all of your help and tending to our requests even on your days off!
Stayed 14 nights in Oct 2024

10/10 Excellent

Carolanne Edith, Nanaimo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice property and worked well for our family
Stayed 7 nights in Oct 2024

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Royalton Splash and had an amazing experience, largely thanks to the outstanding service from Krystel. From the moment we arrived, she went above and beyond to ensure we felt welcomed and cared for. The resort itself is a fantastic destination with plenty of activities and amenities, especially for families. The water park is a highlight, offering fun for all ages. Krystel was incredibly attentive, helping us navigate the facilities and recommending great spots for dining and entertainment. Her positive attitude and willingness to assist made our stay even more enjoyable. Overall, Royalton Splash is a great choice, and Krystel's exceptional service truly made a difference in our experience. Highly recommend!
Stayed 4 nights in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time to Royalton splash!! And we were greeted right away, Alejandro was great at the concierge desk! He made us feel like we were in the diamond club with out being in the diamond club!! The place is beautiful! And the vibe team kept us entertained all day and night!! Raul/ Luis at the chill swim up bar were great at making drinks.
Stayed 7 nights in Oct 2024

10/10 Excellent

Pedro

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute pleasure to stay in this hotel the service was great I would like to say that reserving through Expedia was a great choice shout-out to Krystel and Jonathan the Expedia crew in the hotel that couldn't be more attentive and in special the cheft Montserrat that please me with many plant base meals a life saver thank you all to make our stay a pleasure.. and thanks Expedia..!!
Stayed 3 nights in Oct 2024

8/10 Good

Sheena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: Amazing staff Amazing coffee shop Great quality restaurants Lots of pools Fun drinks for adults & kids Close to the airport Dislikes: I don't like making reservations for supper Certain restaurants were only open on certain days For being mexican they didn't have a huge selection of Mexican food their guacamole was AMAZING tho. Lots of lagoon, I didn't see a crocodile but other people seen one (there is a fence, I just wish there was more signage or a briefing. Because it would be easy for kids playing alone to get attacked if they went wandering) Overall one of the best resorts I've been to
Stayed 7 nights in Oct 2024

10/10 Excellent

Josuanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff. This was my first time in Mexico & I really enjoyed my stay
Stayed 3 nights in Oct 2024

10/10 Excellent

ADRIANA

Liked: Amenities
Excelente!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Debbie, Hamilton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia Guests are treated like royalty. So many food options. My kids never had a dull moment. Rooms,pools and restaurants were clean. All staff was amazing and friendly. Our butler was Jonathan , was provided by Expedia..... he went above and beyond. Cesear at the Italien restaurant was amazing with my kids and just lovely. We would return again. Just make sure you ask for a room that is not in the intersecting of the hall. It could be quite loud at night. It was noise from loud quests saying goodbyes , returning to their rooms
Stayed 6 nights in Oct 2024